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About the Role
This role provides operational risk support, focusing on identifying, assessing, monitoring, and reporting key risks. It involves assisting operations managers, coordinating risk registers, and preparing for testing and audits. The position requires providing risk management expertise and promoting risk awareness within the Business Unit.
Responsibilities
- Identify, design, document, and implement appropriate controls within the organization.
- Act as a subject matter expert for the division's activities and associated risk exposures.
- Provide advice, support, and strategies to Line of Business units on regulatory interactions.
- Build, coordinate, and lead monthly risk working groups to discuss trends, updates, and business needs.
- Adhere to a consistent approach for executing key operational risk program components, including RCSA’s, KRI’s, Issue Management, and Operational Losses.
- Ensure business/strategic plans align with the Risk Appetite Framework and organizational KRI’s and KPI’s.
- Build and sustain effective relationships across the enterprise.
- Stay informed on specific reporting standards, department reporting requirements, and bank changes.
- Provide guidance and leadership on risk and control matters, including monitoring operational developments and preparing for resolutions.
- Coordinate the completion of issues and action plans, providing status updates to owners and leadership.
Requirements
- Bachelor's Degree or equivalent.
- Minimum 6-8 years of experience in the financial industry, preferably in a regulatory-facing role.
- Minimum 6-8 years of experience in banking operations, compliance, and/or risk management activities.
- Minimum 3 years of operational risk management control design, testing, and/or auditing in a financial institution.
- Minimum 3 years of Advanced level experience in Microsoft Office, including Word, Excel, Access, and PowerPoint.
- Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators.
- Exceptional writing skills, with the ability to synthesize complex concepts and translate them into effective presentations.
- Working knowledge in a broad range of risk management disciplines including credit, financial, supply chain, market, and operational risks.
- Autonomous, detail-oriented, and highly motivated with the ability to work independently as well as collaboratively.
- Experienced in interaction with senior management, project and time management, and issue management with excellent organizational, follow-up, and time management skills.
- Demonstrated ability to think critically and facilitate change through collaborative effort.
- Self-motivation, discipline, task focus, the ability to structure and present work, and a proven record of delivering high-quality results within strict deadlines.
- Ability to work on multiple projects simultaneously and prioritize several concurrent initiatives.
Skills
- Risk Management
- Operational Risk
- Control Design
- Control Testing
- Auditing
- Financial Industry
- Banking Operations
- Compliance
- Microsoft Office Suite (Word, Excel, Access, PowerPoint)
- Interpersonal Skills
- Influencing Skills
- Communication Skills
- Stakeholder Management
- Regulatory Interaction
- Relationship Building
- Writing Skills
- Critical Thinking
- Change Facilitation
- Project Management
- Time Management
- Organizational Skills
- Follow-up Skills
- Self-Motivation
- Discipline
- Task Focus
- Presentation Skills
Location
- City National location (unless fully remote)
Work Type
- Full-time
Experience Level
- 6-8 years
- 3 years
Education Level
- Bachelor's Degree or equivalent
Salary/Compensations
- $77,000 - $143,000 per year
- Eligible for bonus and/or commissions
Benefits
- Comprehensive healthcare coverage (Medical, Dental, Vision)
- Generous 401(k) company matching contribution
- Career Development through Tuition Reimbursement and internal training
- Valued Time Away benefits (vacation, sick, volunteer time)
- Specialized health and family planning benefits (fertility, cancer, diabetes, musculoskeletal support)
- Career Mobility support
- Colleague Resource Groups
About the Company
- City National Bank was founded in 1954 by entrepreneurs for entrepreneurs.
- The company's legacy of integrity, community, and unparalleled client relationships continues today.
- City National is a subsidiary of Royal Bank of Canada, a leading diversified financial services company in North America.
Equal Opportunity
- City National Bank fosters an inclusive environment where all forms of diversity are valued.
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.