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About the Role

The Team Lead, Recycling is responsible for the effective day-to-day supervision of the recycling, warehousing operation, and dock management. This role takes an "on the floor" approach, ensuring safe and efficient operating practices are followed. The Team Lead is considered the responsible management person on-duty when Supervisors/Managers are not present.

Responsibilities

• Work along with recycling associates to obtain daily goals.
• Ensure clean sort of aftermarket commodities.
• Complete required safety checks for machinery used in the recycling department.
• Follows the Customer Care Cycle (I Care) consistently providing world-class customer service to all customers, internal and external, of Goodwill.
• Perform daily counts on salvage and aftermarket commodities.
• Ensure each station is clean and in good repair.
• Maintain or exceed targets.
• Work well individually or as part of a team assisting members where needed.
• Provide a reliable and consistent work effort, with flexibility throughout assigned work hours.
• Assist with building maintenance as required (sweeping, mopping, taking out garbage, clean washrooms and staff areas).
• Recommend improvements to Management.
• Communicate needs and concerns to Management.
• Assist when necessary with daily/shift reports.
• Follow all safety standards set out in legislation and/or Goodwill policies.
• Be actively involved in the health, well-being, and safety of themselves and their team.
• Report issues with employees/customers to Team Leads.
• Perform other related activities as necessary or as assigned.

Requirements

• No experience is needed as we will help train, coach, and support your path of success.
• Excellent communication skills.
• Excellent organizational skills.
• Basic math skills, attention to detail and accuracy.
• Active listening.
• Good communication and interpersonal skills.
• Problem solving and decision making.
• Cooperation/Teamwork.
• Computer Skills (MS Office including MS excel, outlook, access).

Skills

• Recycling operations supervision
• Warehousing operations supervision
• Dock management
• Safety procedures
• Commodity sorting
• Customer service
• Inventory counts
• Station cleanliness and repair
• Teamwork
• Work ethic
• Flexibility
• Building maintenance
• Reporting
• MS Office Suite (Excel, Outlook, Access)

Location

• Southwestern Ontario

Work Type

• Full-time

Experience Level

• No experience required

Benefits

• Dental/health benefits available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.
• Equitable access to skills training & coaching, scholarships, and educational credentials.
• Individual personal and professional development support with Life Coach & Employee Assistance Program.
• Work-life balance with scheduling flexibility.

About the Company

• Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK.
• Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.
• Mission: To strengthen people and communities through the power of work.
• Vision: Everyone working and thriving in inclusive, sustainable communities.
• Values: Mission-Driven Impact, Inclusion, Dignity, Compassion, Resilience, Accountability.
• Diverse, inclusive, and dynamic culture.
• Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work.
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

Equal Opportunity

• We are an equal opportunity employer.
• We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
• We will be happy to work with applicants requesting accommodation at any stage of the hiring process.