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About the Role

Draught Services, a division within The Beer Store, is seeking a Field Service Representative in Downtown Toronto. This role involves servicing and maintaining draught systems for brewers and licensees, ensuring the highest quality draught beer experience.

Responsibilities

• Carry out line cleaning and service in assigned geographic area.
• Maintain and grow the line cleaning customer base.
• Provide on-demand service as required.
• Install beverage dispensing systems per company standards.
• Troubleshoot and repair draught services problems to ensure customer satisfaction.
• Plan and organize efficient schedules to maximize return on investment.
• Establish, develop, and maintain business relationships with current and prospective customers.
• Use knowledge of systems design and installation techniques to build and install beverage systems.
• Maintain route schedule through record keeping and ensuring work orders are up to date.
• Visit new and existing licensee customers who do not currently subscribe to services.
• Complete all invoicing in a timely manner adhering to company policy.
• Maintain sufficient inventory levels for the service area.
• Ensure inventory accuracy reconciliation.
• Perform other related duties and projects as assigned.

Requirements

• Must have completed High School and/or GED equivalent.
• Valid 'G' class driver's license required.
• A background in Mechanical/Trades is preferred but not required.
• Ability to use various hand tools.
• Ability to work from heights (ladders, lifts).
• Physically fit and capable to lift heavy materials (75lbs).
• Able to work a flexible schedule with occasional overnight, on-call, and overtime as needed.
• Ability to prioritize and multi-task in a fast-paced environment.

Skills

• Self-starter who can work independently with minimal supervision.
• Basic accounting knowledge.
• Good computer skills (Microsoft Office, Outlook, Windows, and Excel).
• Ability to troubleshoot mechanical systems.

Location

• Downtown Toronto

Work Type

• Part-time
• Full-time (up to 40 hours/week)

Education Level

• High School Diploma or GED equivalent

Salary/Compensations

• $18.62–$23.28 CAD per hour

About the Company

• Draught Services, a division within The Beer Store, is Canada’s oldest and largest draught service and equipment company established since 1947.
• We work with Brewers and Licensees towards the common goal of promoting the highest quality draught beer experience through industry leading installation, global partnerships, and an established US and Canadian dealer network.
• We offer nationwide installation, system cleaning and service, and support and offer Canada’s premier Keg repair service.

Equal Opportunity

• We are committed to providing a respectful and empowering workplace that values our greatest resource, our people.
• Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities.
• We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic.
• We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation.
• If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.