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About the Role

Seeking an experienced Human Resources consultant with strong Employee Relations (ER) experience to support the APJC region. The role reports to the Employee Relations Leader and is part of Cisco’s People & Communities (P&C) organization, focusing on fair and respectful treatment of employees through investigations and advising on HR policies.

Responsibilities

• Conduct complex workplace investigations and maintain comprehensive case files.
• Engage with key stakeholders, providing timely communication to build partnerships within the P&C ecosystem.
• Provide guidance to People Partners and management on policy interpretation, investigations, disciplinary actions, performance management, and workforce reductions.
• Advise on consistent application of policies and procedures, best practices, and risk mitigation.
• Review and advise on disciplinary actions, including termination documentation.
• Contribute to the continuous improvement of the Employee Relations team.
• Communicate with all levels of the enterprise, including senior leadership.
• Remain respectful and empathetic in difficult and sensitive situations.
• Partner with various HR teams to deliver HR strategies.
• Uphold Cisco’s Guiding Principles and foster a culture of integrity, respect, and accountability.

Requirements

• A bachelor’s degree in Human Resources, Business Administration, Psychology, or related field.
• 6+ years of progressive experience in Human Resources.
• 3+ years’ experience handling complex Employee Relations investigations.
• Strong knowledge of Australia and New Zealand Employee Relations, labor laws, and compliance requirements.
• Prior ER experience supporting other APJC countries (e.g., ASEAN countries) preferred.
• Ability to exercise good judgment during challenging, sensitive, complex, and ambiguous situations.
• Ability to execute with quality, a sense of urgency, and accountability.
• Comfortable challenging the status quo and taking smart risks.
• Demonstrated experience collaborating and supporting business objectives.
• Experience in influencing and coaching senior level and executive business leaders.
• Strong communication skills, including presentations and training delivery.
• Ability to multi-task and work proactively and independently, managing competing priorities in a fast-paced environment.
• Highly motivated, confident, proactive, and intellectually curious.
• Willing to embrace emerging AI tools to improve efficiency while balancing the critical human element.
• Technically proficient in Microsoft tools, including Word, Excel, and PowerPoint.
• Ability to adapt to other online tools used by the team.

Skills

• Employee Relations (ER)
• Human Resources
• Workplace Investigations
• Policy Interpretation
• Disciplinary Actions
• Performance Management
• Workforce Reductions
• Risk Mitigation
• Communication
• Interpersonal Skills
• Influencing
• Coaching
• Presentation Delivery
• Training Delivery
• Microsoft Office Suite (Word, Excel, PowerPoint)

Location

• Sydney, Australia (Hybrid)
• Melbourne, Australia (Hybrid)

Work Type

• Hybrid

Experience Level

• 6+ years of progressive experience in Human Resources
• 3+ years’ experience handling complex Employee Relations investigations

Education Level

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field

About the Company

• #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
• Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential.
• Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage.
• Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
• We understand our outstanding opportunity to bring communities together and at the heart of that is our people.
• One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference.
• Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!
• Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet.
• Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best.
• We ensure that every step we take is a step towards a more inclusive future for all.
• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.