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About the Role

Join Devon Self Storage as an Assistant General Manager, a customer-focused role with career growth opportunities, offering a better work-life balance than traditional retail. This position is based in Austin, TX, with responsibilities also covering the New Braunfels, TX location.

Responsibilities

• Ensure the store is opened, closed, and secured each business day.
• Meet and exceed sales goals through rentals, protection plans, and merchandise.
• Ensure products are ordered, received, stocked, priced, and displayed efficiently.
• Assist the General Manager with the online auction process.
• Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Conduct daily property walkthroughs for safety inspections and lock checks.
• Clean storage units.
• Open and close storage doors.
• Complete tasks requiring lifting of 30+ lbs.
• Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and other landscaping duties.

Requirements

• High School Diploma or Equivalent.
• Ability to lift 30+ lbs.
• Strong customer service skills and communication required.
• Proven ability to work independently and follow through on assignments.
• Valid driver's license and insurance with access to reliable transportation for work-related travel.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office software (Word, Excel, Outlook).
• Ability to regularly perform work indoors and outdoors with exposure to various environmental conditions.
• Pre-employment background checks and drug screening are performed.

Skills

• Customer service
• Sales
• Communication
• Independent work
• Task management
• Microsoft Office Suite

Location

• Austin, TX
• New Braunfels, TX

Work Type

• Full-time
• In-store

Experience Level

• Internal promotion opportunity

Education Level

• High School Diploma or Equivalent

Salary/Compensations

• $16.03 - $19.23 hourly
• Uncapped monthly performance-based bonus

Benefits

• Medical/Dental/Vision insurance (PPO)
• 401(k) plan with company match
• Vacation Time
• Nine Paid Holidays
• Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Paid Parental Leave

About the Company

• Devon Self Storage is a nationwide team with over 200 locations, founded in 1988.
• The company has owned, managed, and developed self-storage properties in 32 states.
• Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc.
• We are a drug-free workplace.

Equal Opportunity

• We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
• We are an E-Verify employer.