About the Role
Provide a consistent, superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge. Embrace the Miele Experience strategy and operational guidelines to ensure customers enjoy a hassle-free, premium retail experience. Prepare customer quotes and orders, sell products, cross-sell and up-sell, provide owner education, and assist with events. Create leads from consumer events held at the Miele Experience Centre.
Responsibilities
- Provide a consistent superior premium customer experience to achieve store sales targets
- Demonstrate expert Miele product knowledge
- Embrace the Miele Experience strategy and operational guidelines
- Ensure customers enjoy a hassle-free, premium retail experience
- Prepare customer quotes and orders
- Sell Cash-and-Carry products
- Cross and up-sell products
- Provide owner education
- Assist with events
- Create leads from consumer events which take place at the Miele Experience Centre
Requirements
- Minimum of two (2) years in premium retail sales and customer service experience
- Experience with events coordination and management
- Experience working in a team environment
- Flexibility for evenings and weekends, mall hours
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $45,000 to $48,000 annually plus bonus
About the Company
- For over 125 years, Miele has been a family-owned, family-run company.
- A healthy balance between the demands and the appreciation of employees is important.
- Miele's objective is to become 'forever better'.
- Miele has 50 locations worldwide.
- Miele is the world market leader in the premium domestic appliance segment.
- Miele strives to do it forever better and to be forever better.
- Colleagues who live up to Miele's standards of quality and professionalism grow personally and professionally.
- Miele has over 23,000 employees in 50 countries.
