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About the Role

The Senior Veterinary Assistant (SVA) is a vital member of our veterinary medical team, supporting spay/neuter surgery and primary pet care for cats and dogs in ASPCA service areas and for animals in the care of the rescue community.

Responsibilities

• Drive the mobile clinic from the logistics center to each day’s clinic location.
• Manage client communication.
• Assist the veterinarian and/or veterinary technician.
• Handle animals.
• Prepare animals for surgery.
• Enter medical records.
• Monitor patients under anesthesia.
• Clean and restock the clinic at the end of the day.
• Drive the mobile clinic back to the logistics center.
• Provide medical care for cats and dogs presenting for spay/neuter surgery.
• Ensure a safe and compassionate environment using low-stress handling techniques.
• Monitor vital signs of sedated and anesthetized patients.
• Assist with patient exams, take medical history, perform diagnostic testing, and prepare medications.
• Organize and maintain the pre-operative area and operating room.
• Ensure anesthesia machines and other equipment are functional.
• Clean, sonicate, pack, and sterilize surgical instruments and endotracheal tubes.
• Clean and disinfect animal areas and the facility.
• Provide support and medical services in special cases.
• Communicate with clients in a non-judgmental, effective, and professional manner.
• Greet clients and assist with the intake process.
• Explain basic veterinary medical concepts to clients.
• Explain information provided by the veterinarian about an animal’s condition.
• Safely drive and park mobile clinics.
• Operate and troubleshoot mobile clinic generators.
• Enter medical information into digital databases.
• Represent ASPCA in a professional and courteous manner.
• Provide medical information and representation to other ASPCA departments.
• Adhere to all protocols put forth by OSHA and DOT.
• Follow all CM Standard Operating Procedures.
• Collaborate and foster good communication with ASPCA colleagues.
• Participate in veterinary/medical training of CM staff, ASPCA staff, and students.
• Attend staff meetings and training sessions.
• Perform other duties as assigned.

Requirements

• Ability to lift and carry 40-plus pounds repeatedly throughout the day with assistance.
• Ability to work standing for 10 or more hours.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Ability to work efficiently and calmly under challenging conditions.
• Must maintain an open mind regarding changes and be willing to learn, implement, and teach new protocols.
• Excellent animal handling skills (cats, dogs).
• Ability to exemplify ASPCA’s core values and behavioral competencies.
• Experience using a computer and navigating software applications.
• Fear Free® Shelter certification is required within 60 days of hire.
• Strong interest in animal welfare and serving underserved communities.
• Must provide a valid driver’s license upon hire.
• Must pass a motor vehicle history check demonstrating a safe driving history.
• Must have a Commercial Driver’s License, or the ability to obtain one within the first 6 months to a year of hire.
• Must pass a Department of Transportation Medical Exam and required Drug and Alcohol Testing.
• Willing and able to provide all documentation necessary to complete a Driver Qualification File pursuant to DOT and FMCSA requirements.
• Must be willing and comfortable learning to drive Mobile Clinics through city street traffic (training provided).
• English language proficiency required.

Skills

• Animal handling
• Veterinary medical concepts
• Computer proficiency
• Software navigation
• Customer service
• Low-stress handling techniques
• Anesthesia monitoring
• Medical record entry
• Driving mobile clinics
• Troubleshooting generators
• Spanish (strongly preferred)

Location

• New York City (five boroughs)

Work Type

• On-site
• Full-time

Experience Level

• Minimum 1 year animal handling in a professional setting required
• Veterinary medical experience preferred

Education Level

• High school diploma or GED equivalent

Salary/Compensations

• $26.00 - $27.44 per hour

Benefits

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
• Employer-paid life insurance coverage and long-term disability coverage.
• Flexible time off including vacation, sick, and bereavement time.
• Paid parental leave.
• Company paid holidays.
• Paid personal time off.
• 401(k) plan with generous employer contributions (match dollar for dollar up to 4% and provide an additional 4% contribution).
• Robust professional development opportunities including classes, on-the-job training, coaching, mentorship, and internal mobility.

About the Company

• The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through stationary and mobile veterinary clinics, serving underserved communities in New York, Miami, and Los Angeles.
• CM helps pet owners overcome barriers to care, bringing quality services directly to communities that need them most.
• The ASPCA was founded in 1866 and is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.
• The ASPCA is headquartered in New York City and operates programs and services nationwide.
• The ASPCA is committed to fostering a collaborative and compassionate culture.
• The ASPCA is committed to diversity, equity, and inclusion.

Equal Opportunity

• Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives.
• We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.