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About the Role

The Logistics & Quality Manager is responsible for planning, coordinating, and executing logistics operations, ensuring service excellence, regulatory compliance, and efficient operations across two regional warehouses with a 13M EUR budget. This role acts as the primary data architect and operational lead, translating capacity targets into high-performing logistics outcomes and driving product and service quality improvements.

Responsibilities

Leverage data to build and maintain dynamic Cost to Serve (CTS) models that identify cost drivers at the customer and product level.
Analyze data to identify recurring execution issues and lead-time variances to uncover saving opportunities.
Collaborate with FP&A on distribution cost reporting and presentations.
Develop analytical tools to stress test inbound and outbound capacity against a 12-week forecast to proactively mitigate bottlenecks.
Own the automation of Logistics reporting, integrating financial actuals, business assumptions, and forecast for real-time decision-making.
Lead the implementation of LEAP in Logistics, ensuring business continuity and onboarding for different teams.
Initiate or support projects impacting the Logistics category.
Act as the operational lead for Logistics quality and compliance activities, including warehouse and outbound related audits.
Lead best practices on use of Intelex/LOOP.
Drive corrective actions with Brand Companies and manufacturing sites by providing data-driven evidence of issues detected during goods receipt.
Support recalls and regulatory inspections, ensuring all audit trails and documentation.
Identify recurring quality failures at the source and influence manufacturing partners to implement structural process corrections.
Liaise with the Supply Chain team to optimize inbound deliveries and warehouse management of finished product inventory.
Liaise with the Commercial team to optimize inbound deliveries and fulfillment of POS where needed.
Actively participate in the S&OP/S&OE framework with a risk management focus.
Procure bespoke and generic packaging, related services, and accessories.
Serve as the main operational contact for the Chamber of Commerce and Industry.
Manage Valpak relationship and submissions, as well as Waste packaging reporting.
Organize the annual Cannes event.
Organize the annual UK Awards organization with IDL.
Organize stock counts across Commercial stock and POS warehouses within WBDF.
Maintain and drive an efficient re-work process with 3PL VAS Teams.
Optimize the sample management process.
Optimize pallet management.
Control the Ecototes fleet and engage with involved parties.
Manage the day-to-day spend of the circa 13M EUR Distribution budget, explaining costs and variances.
Manage daily relationships with carriers and warehouses, leading operational reviews and short-term capacity negotiations.
Drive continuous improvement with logistics partners.
Manage the Transport strategy and engage with the S&R agenda through reduction of CO2 emissions and waste packaging.
Own the strategy and execution for returns and exception flows, ensuring minimal impact on financial controls.
Line manage the Logistics and Quality coordinator, providing direction, coaching, and performance management.
Champion a culture of transparency and psychological safety while focusing on delivering operational excellence.
Ensure effective prioritization within the team to maintain continuity during major transitions like LEAP rollout.
Drive delivery of 96.5% OTIF in collaboration with Customer Operations Team Leaders.
Adhere to budget and deliver savings where possible for variable distribution cost per 9Lcs.
Achieve non-conformity report closure rates and BC corrective action implementation.
Identify and track savings through data-driven pattern identification.
Ensure explicit 3PL contracts, SLA, and KPIs.
Conduct 3PL Monthly, Quarterly, and Annual Business Reviews.
Execute objective and timely tender processes complying with Group standards.
Maintain transparent audit trails.
Maintain documented procedures for audits.
Maintain documented departmental processes.

Requirements

People management experience.
Broad logistics or supply chain experience in complex, multi-party environments.
Experience planning and executing logistics using demand forecasts and volume assumptions (e.g., S&OP inputs).
Project management experience.
Freight tendering and carrier or 3PL negotiation experience.
Experience in developing automated reporting suites that support digital transformation.
Experience working with 3rd-party logistics providers (3PLs).
Exposure to international transport, customs, and excise.
Experience in FMCG, retail, or similarly fast-paced operating environments.
FMCG industry warehousing and distribution experience.

Skills

Logistics
Quality Management
Data Analysis
Cost Management
Reporting Automation
Project Management
Supply Chain Optimization
Budget Management
Negotiation
People Management
Compliance
Continuous Improvement

Location

Global Travel Retail

Work Type

Full-time

Experience Level

Manager

Benefits

Private medical insurance
Critical illness cover
Health cash plan
Dental insurance
Employee pension
Share incentive plan
Family care
Season ticket loans
Gadget insurance
Free mortgage advice
Payroll giving
Gifts & discounts
£444 annual spending on brands in staff shop
Gifts on marriage and birth of a child
Employee discounts from a range of high street retailers
Weekly events in office bar
Regular sports classes
Tools and resources for wellbeing

About the Company

Pernod Ricard is a world leader in the spirits and champagne industry, blending traditional craftsmanship, state-of-the-art brand development, and global distribution technologies.
Our prestigious portfolio of premium to luxury brands includes Absolut vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur and Mumm and Perrier-Jouët champagnes.
Our mission is to ensure the long-term growth of our brands with full respect for people and the environment, while empowering our employees around the world to be ambassadors of our purposeful, inclusive and responsible culture of authentic conviviality.
Pernod Ricard’s consolidated sales amounted to € 10,959 million in fiscal year FY25.
Pernod Ricard is listed on Euronext (Ticker: RI; ISIN Code: FR0000120693) and is part of the CAC 40 index.

Equal Opportunity

We are committed to diversity and inclusion.
People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.
We promote diversity and inclusion throughout our business and supply chain.
In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves.
We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors.
Please feel free to leave these off your CV and application form if you so wish.
Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.