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About the Role

Develop clinical solutions for members and providers, with accountability from strategy to execution, focusing on improving outcomes for members with chronic conditions.

Responsibilities

• Engage with provider groups to understand clinical workflows and operational drivers for chronic condition management.
• Translate insights into best practices and operational playbooks.
• Synthesize insights across Clinical Analytics, member research, and provider research to inform strategic roadmap and execution priorities.
• Co-develop and drive execution of direct-to-member interventions for chronic condition management.
• Lead design and refinement of provider-facing data views (dashboards, insights, performance summaries).
• Co-develop and support execution of interventions to address key barriers for providers.
• Work with enterprise partners to ensure alignment and remove operational barriers to member and provider adoption.
• Synthesize complex clinical, operational, and analytic information into clear recommendations for executive leadership.
• Engage in ambiguous problem solving and strategy setting.
• Use data and insights to identify opportunities in clinical outcomes, quality, cost, and experience.
• Lead cross-functional teams to define discrete opportunities.
• Create operationalization models, test and learn strategies, performance management strategies, and roadmaps.
• Lead or support implementation of initiatives in partnership with internal or external teams.

Requirements

• Bachelor’s degree
• 7 or more years of experience in population health strategy, health outcomes strategies and/or product strategy OR 3 years of management consulting with additional 2-3 years of professional work experience
• Experience in strategy consulting, business strategy, clinical, product, and/or operations areas
• Direct people leadership and/or experience leading others by influence
• Ability to interpret and leverage data and analytics to improve strategy and make recommendations
• Strong communication skills both verbal and written, with ability to flex to different audiences, including senior leadership
• Proven skills influencing others and a track record of success leading through ambiguity
• Proven organization, planning and prioritization skills to collaborate with multiple enterprise departments and stakeholders
• Ability to execute within deadlines
• Ability to work independently to manage projects to achieve objectives
• Competency with Microsoft Office suite (PowerPoint, Excel)
• Self-provided internet service must meet minimum download speed of 25 Mbps and upload speed of 10 Mbps.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Skills

• Strategy development
• Operationalization
• Clinical workflows
• Data analysis
• Product development
• Intervention design
• Provider engagement
• Cross-functional collaboration
• Executive communication
• Problem-solving
• Influencing
• Planning
• Prioritization
• Project management

Location

• Remote (US)

Work Type

• Remote
• Full-time

Experience Level

• 7+ years of experience in population health strategy, health outcomes strategies and/or product strategy
• 3 years of management consulting with additional 2-3 years of professional work experience

Education Level

• Bachelor's degree
• Master's level degree (desirable)
• Advanced degree in relevant field or MBA (desirable)
• Clinical background (MD, RN, RPh, etc.) (preferred)

Salary/Compensations

• $151,600 - $208,400 per year

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term disability
• Long-term disability
• Life insurance
• Telephone equipment
• Bonus incentive plan

About the Company

• Humana Inc. is a leading U.S. healthcare company.
• Through its Humana insurance services and CenterWell healthcare services, it aims to make it easier for millions of people to achieve their best health.
• Delivers care and service when and where it is needed.
• Focuses on improving quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities.

Equal Opportunity

• Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
• Humana takes affirmative action to employ and advance in employment individuals with disability or protected veteran status.
• All employment decisions are based only on valid job requirements.