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About the Role

The Thrift Store Clerk provides customer service, sorts incoming product, and assists in the ongoing retail operations of The Salvation Army Innisfail Thrift Store.

Responsibilities

• Interact with customers/donors in a positive, friendly, and courteous manner.
• Protect the integrity of all donated items.
• Responsible for accurate completion of all customer transactions including cash and debit sales.
• Contribute to meeting store budgets by maintaining customer service standards.
• Opening and closing of store following store procedures when required.
• Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
• Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
• Pay particular attention to store security, by monitoring activity within the store.
• Handle the merchandise in a safe and organized manner; assist in stock rotation.
• Contribute to the control of inventory by receiving, sorting, and pricing as per directions.
• Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
• Replenish inventory levels based on supervisor’s directions.
• Removal of inventory from sales floor as directed.
• Maintain the proper sorting and processing of all donated goods, ensuring compliance with quality standards.
• Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary.
• Abide by store policy and procedures.
• Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, cleans spillage).
• Perform other position related duties as required.

Requirements

• Completion of Secondary School.
• Alternative combinations of education and experience may be considered.
• Have a minimum of three (3) months of prior related experience.
• Cash handling experience is required.
• Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.
• Must comply with all Salvation Army policies and procedures and associated legislation.
• Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.
• The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
• May require screening through The Salvation Army Abuse Registry.
• Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

Skills

• Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
• Maintain information in confidence as required.
• Participate as an active and responsible team member.
• Participate in mandatory orientation training.
• Participate in regular supervision and performance appraisal process.
• Represent the organization in a professional and engaging manner.
• Brand awareness would be an asset.
• Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
• Exhibit good listening skills, have strong oral/written communication skills and respect authority.
• Self-motivated/disciplined.
• Represent The Salvation Army in a positive manner.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Excellent interpersonal skills, integrity, and adaptability.
• Strong oral and written communication skills.
• Ability to work in a cooperative team-oriented atmosphere.

Location

• Innisfail

Work Type

• Temporary Full Time

Experience Level

• Minimum of three (3) months of prior related experience

Education Level

• Completion of Secondary School

Salary/Compensations

• $17.00 to $18.08 with a maximum of $21.69

Benefits

• Potential to experience flexibility at work
• Health and dental benefits
• Paid vacation and sick time
• RRSP’s
• Opportunities to expand skills and advance careers

About the Company

• For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda.
• Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter.
• In addition, we support people experiencing unemployment, addiction and family challenges.
• We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.
• As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
• Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Equal Opportunity

• Applicants must meet program eligibility requirements, including age and legal status criteria.
• Individuals who required employer-specific work authorization (e.g., international students on study permits) are not eligible under this program.
• Recent immigrants are eligible if they are Canadian Citizens or permanent residents.
• The Salvation Army will provide reasonable accommodation upon request.