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About the Role
Support the Business Manager in driving store performance, leading the team to achieve sales targets, and ensuring exceptional customer service and brand standards are maintained.
Responsibilities
- Drive store business results to meet and exceed performance targets
- Support the Business Manager in setting individual and team sales goals
- Communicate with Retail Artists to ensure business objectives are met
- Lead by example to promote outstanding customer service and experiences
- Provide coaching and feedback to ensure service and makeup artistry standards
- Expand the customer database for direct marketing purposes
- Implement individual and team development plans
- Conduct regular performance reviews and provide feedback
- Foster a positive and collaborative team culture
- Propose plans and events to increase business success
- Maintain flawless visual merchandising, counter cleanliness, and hygiene standards
- Model a professional appearance and inspire the team to do the same
Skills
- Sales leadership
- Team coaching
- Customer service excellence
- Visual merchandising
- Performance management
- Makeup artistry standards
Location
- Douglas Berlin Kufuerstendamm
Work Type
- Full-time
- Fixed-term contract
Benefits
- 29 days of vacation plus birthday off
- Access to Charlotte’s Magic Academy for professional development
- Continuous support and growth opportunities
- Early access to new products
- Employee discounts
- Internal competitions with prizes
About the Company
- Founded in 2013 by British makeup artist Charlotte Tilbury MBE
- Global beauty brand operating in 50 markets
- Employs over 2,300 people worldwide
Equal Opportunity
- We support our mission by hiring people with diverse backgrounds, voices, beliefs, and perspectives.