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About the Role

The Business Advisor provides industry training and support to franchisees in an assigned region, driving profitability and assisting with new store launches for The Great Greek Mediterranean Grill.

Responsibilities

• Build, drive, and implement a strong Catering program for franchisees.
• Implement the franchisee store Startup Program.
• Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations.
• Oversee the operations of multiple restaurants.
• Develop sales strategies and business development plans.
• Collaborate with the marketing team to execute local campaigns (active and digital).
• Understand KPIs & analytics.
• Train and reinforce the franchise model, system, and best practices.
• Guide, train, and manage hourly employees, management, and supervisors.
• Ensure all branches follow safety, health, and business laws and regulations, and operate essential equipment.
• Compile brand compliance data.
• Uphold brand standards of excellence and service, guaranteeing quality performance.
• Organize and implement training programs for franchisees with increasing brand awareness in the region.
• Participate in regional meetings; complete, maintain, and process required paperwork.
• Maintain a high level of knowledge and skills in all areas of operations and training.
• Consult with franchisees to ascertain and define needs or problem areas and determine the scope of investigation required to obtain solutions.
• Advise the Brand Leader on issues identified through communication with franchisees.
• Follow up with franchisees on a weekly/bi-weekly basis to ensure the best results.
• Compile brand compliance data and help franchisees upgrade their image.
• Complete, maintain, and process required paperwork, records, and daily reports.
• Maintain a daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).
• Build and follow instructions for new location setups, including having a full understanding of tools and the ability to use them.
• Take initiative to advance programs that will benefit the brand and all franchisees.

Requirements

• Bachelor's degree (B. A., B.B.A., or B.S.) or equivalent from a four-year college or university; or Associate's degree (A. A. or A.S.) or equivalent from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Strong working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.
• Point-of-sale (POS) software, and accounting software a plus.
• Eligible driver’s license and valid automobile insurance is required.
• A credit card with an available credit limit to cover expenses.
• Strong background in related industry and specific production techniques.
• Sales and business operations experience and the ability to read a profit and loss statement.
• Restaurant experience is a must.
• Must be willing to travel 50-75%, and as needed for Tradeshows, Regional Meetings, and other meetings as assigned.

Skills

• Microsoft Office Suite
• Internet Explorer
• Google Chrome
• Customer Relationship Management systems
• Scheduling software
• Point-of-sale (POS) software
• Accounting software
• Sales
• Business operations
• Profit and loss analysis
• Restaurant operations
• Catering program development
• Franchise model understanding
• Brand compliance
• Training program development
• Microsoft Outlook scheduling

Location

• West Palm Beach, FL

Work Type

• Full-time
• Travel required

Experience Level

• 1-3 years related experience
• Restaurant experience

Education Level

• Bachelor's degree
• Associate's degree

Benefits

• Competitive compensation
• Comprehensive training
• Travel opportunities
• Medical insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• Life insurance coverage
• Short-term disability insurance
• Long-term disability insurance
• Generous time off
• Paid Holidays
• 401(k) plan with company match
• Employee Development Program
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for top performers
• Philanthropy opportunities

About the Company

• United Franchise Group (UFG) has been a leader in franchising for nearly 40 years, growing to over 1800 locations in 60 countries.
• UFG offers positions at every level with tools and support for success.
• The headquarters in West Palm Beach, FL fosters a culture of creativity, collaboration, diversity, innovation, and rewards hard work.
• UFG believes in taking care of its team with competitive pay, comprehensive benefits, and unique perks.
• UFG is a global leader for entrepreneurs.

Equal Opportunity

• All information will be kept confidential according to EEO guidelines.