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About the Role

We are looking for a bilingual Talent Acquisition Partner to help us hire the teams that power Moneris' operations across Canada. In this role, you’ll lead full-cycle recruitment for our operations portfolio that includes class hiring for Customer Experience (CEx) roles, as well as hiring for field services (MFS), warehouse, and corporate operations teams. You’ll partner closely with hiring leaders to understand their needs, bring structure to the hiring process, and deliver talent that helps their teams succeed. You’ll join a collaborative Talent Acquisition team that values sharing ideas, supporting one another, and continuously improving how we hire. This role is ideal for someone comfortable working in a high-volume, deadline-driven environment, can manage multiple priorities and hiring manager expectations, and is excited to grow within a supportive, continuously evolving team.

Responsibilities

Lead the hiring process across high-volume and specialized operations roles.
Partner with hiring managers to develop effective hiring strategies, timelines, and expectations.
Deliver an outstanding candidate experience and be an ambassador for Moneris' employee value proposition and employer brand.
Assess candidates to determine their fit with the requirements of the role and Moneris' values.
Manage the interview process, including coordinating interview panels, updating the ATS and providing feedback to candidates.
Present and negotiate offer packages with prospective candidates.
Participate in outreach recruitment strategies including career fairs, co-op and campus programs.
Improve recruitment functionality, efficiency and productivity by sharing best practices and ideas.
Support talent attraction and employee engagement initiatives, including creating content for our Careers Viva Engage community to engage team members.

Requirements

3+ years of full cycle recruitment experience, including high-volume hiring.
Bilingualism in French and English is required.
Experience with sourcing, engaging and hiring top talent.
Experience managing stakeholder expectations and delivering timely results.
Experience partnering with multiple hiring managers to achieve organizational goals.
Experience creating win-win resolutions through integrative negotiation tactics.
Experience using an ATS to document and manage the candidate journey (We use Workday).

Location

Montreal
Remote
Hybrid

Work Type

Hybrid
Full-time

Experience Level

3+ years

Salary/Compensations

$76,000 - $100,000

Benefits

Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA).
RRSP matching & defined contribution pension plan.
Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program.
Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture.
A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter.
Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days).

About the Company

We are the original Canadian fintech. Powering businesses—from the smallest micro-merchant to large enterprises—with the commerce solutions, expert knowledge and local support they need to reach their full potential.
For 25 years and counting, we’re proud to be the partner Canadians rely on to kickstart their dreams online, expand to a brick-and-mortar space or find new ways to connect with customers in their community and beyond.
From coast to coast to coast, Moneris is proudly powering Canadian commerce for businesses, big and small.
Our success is rooted in the dedication of our team members, whose skills, talent, and passion make it all possible.
We provide resources, opportunities and an inclusive environment that empower our people to drive their careers forward and, together, create a positive impact on Canadian businesses.
Powering Canadian commerce. Empowering you.
Moneris is proud to be recognized as a 5-Star DEI Employer, reflecting our commitment to creating an inclusive, welcoming workplace where everyone belongs.

Equal Opportunity

We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
All AI outputs are reviewed and validated by our recruitment team.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted.
At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.