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About the Role
Join Sephora as part of the Management team in one of our Sydney stores on a Full-Time (38hr) basis. This is an opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.
Responsibilities
- Act as a role model to the team by showcasing the Sephora experience to customers through embodying Sephora’s DNA of delivering a curated, innovative prestige beauty experience.
- Drive a selling culture to exceed KPIs and consistently raise the performance and capability of the team through coaching and supporting their growth and development.
- Utilize and interpret reporting data to support operational decisions by working closely with the Store Manager, Assistant Store Manager, and fellow Senior Beauty Advisors.
- Facilitate open communication with the team by providing effective feedback and consistent communication with the Management team.
- Serve as the point of contact when Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.
- Work across all categories including beauty, skincare, haircare, and wellness, as well as store functions of sales, management, and back-of-house operations.
- Provide initial onboarding training and continuous learning through the online learning platform and field trainers to help clients discover Sephora's offerings.
Requirements
- Open to working a 38hr rotating roster to support store needs.
- Previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control, and visual merchandising.
- Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
- A hands-on leader who loves being on the sales floor to motivate, coach, and help store team members succeed.
- Passion for excellent client service and experiential retail to ensure the store represents the Sephora brand.
- Passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback, career development, coaching, learning, and recognition.
- Drive for results with a history of exceeding sales targets and KPIs.
- Must be an Australian Citizen or Permanent Resident.
- Ability to provide 5 full days of availability across key trading times, including late-night, weekend, and public holiday trading.
Skills
- Sales forecasting
- People management
- Training
- Stock control
- Visual merchandising
- Microsoft Office Suite
- Client service
- Experiential retail
- Leadership
- Coaching
- Feedback delivery
- Data interpretation
Location
- Sydney
Work Type
- Full-Time
- 38hr
Experience Level
- Management
Benefits
- Gifted products throughout the year
- Store discounts of up to 45% off
- Paid Parental Leave
- Birthday Leave
- Personal Leave
- Health and well-being initiatives
- 24/7 Mental Health well-being programs
- Life Insurance
- Discounted Gym memberships
- Opportunities for personal development in ANZ through succession
- Opportunities across global group of high-end luxury brands within LVMH
- Unique online learning platform
- Fun social calendar
About the Company
- Sephora believes that beauty thrives in diversity and discovery.
- Sephora's purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
- Sephora is part of the Global Louis Vuitton Moet Hennessey Group, the world's largest luxury goods conglomerate.
- Across Australia and New Zealand, Sephora has circa 30 stores, a growing online platform, and plans to expand year on year.
- Sephora offers diverse store opportunities and has a head office based in Sydney CBD.
Equal Opportunity
- Sephora is proud to be an equal opportunity workplace for all.
- We do not discriminate in recruitment, hiring, training, advancement, or other employment practices.
- We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
- We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment for candidates requiring reasonable adjustments to the recruitment process.