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About the Role

This role serves as a critical bridge between business stakeholders and the technical delivery team, translating complex operational needs into clear, actionable solutions. You will manage the full Business Analyst lifecycle, from stakeholder interviews and solution design to development oversight and successful go-live.

Responsibilities

• Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements.
• Build strong relationships across business units to become a trusted advisor and bridge to the technology team.
• Facilitate requirements sign-off and manage stakeholder expectations throughout delivery.
• Map current-state (as-is) and future-state (to-be) user journeys, identifying pain points and opportunity areas.
• Apply design thinking principles to arrive at user-centred solutions.
• Build and iterate low- and high-fidelity prototypes to validate concepts with business users before development begins.
• Design and document end-to-end processes using standard notation (BPMN, swimlane diagrams, or equivalent).
• Produce clear process flows, wireframes, and solution blueprints that translate business needs into design specifications.
• Collaborate with architects and developers to validate technical feasibility and challenge scope creep.
• Own the backlog: write well-structured epics, user stories, and acceptance criteria in Jira.
• Actively participate in sprint ceremonies — refinement, planning, review, and retrospectives.
• Manage the product lifecycle end-to-end: from ideation and requirements through build, testing, release, and post-go-live review.
• Conduct UAT coordination and sign-off, ensuring solutions meet agreed acceptance criteria before release.
• Track delivery progress, flag risks early, and drive resolution with the project team.

Requirements

• 3+ years of Business Analysis experience in a technology delivery environment.
• Proven ability to run stakeholder workshops, conduct user interviews, and translate findings into business requirements.
• Strong design thinking capability — able to frame problems, generate ideas, and validate solutions with users iteratively.
• Hands-on experience with process design and documentation, including current-state/future-state mapping and BPMN.
• Experience building prototypes (low- and high-fidelity) to validate solutions before development investment.
• Advanced Excel skills — data analysis, modelling, pivot tables, and structured reporting.
• Demonstrable product lifecycle management experience, from discovery through to post-release optimisation.
• Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Proficiency in Jira for backlog management, story writing, and sprint tracking.
• Excellent written and verbal communication — able to distil complexity into clarity for both technical and non-technical audiences.
• Experience with Confluence for documentation and knowledge management.
• Exposure to Agile / SAFe delivery frameworks.
• Familiarity with data analysis and business intelligence reporting.
• Sector experience in maritime, engineering, or large-scale infrastructure programmes.
• Operated in complex, operationally intensive environments.
• Experience in maritime (shipping operations, port management, vessel tracking, fleet logistics, or maritime regulatory compliance).
• Experience in engineering (civil, mechanical, electrical, or industrial engineering environments with exposure to technical stakeholders and asset-heavy operations).
• Experience in big infrastructure (large-scale programmes in energy, utilities, transport networks, or major construction and capital projects).

Skills

• Business Analysis
• Stakeholder Engagement
• Requirements Elicitation
• Workshop Facilitation
• User Interviews
• Relationship Building
• User Journey Mapping
• Design Thinking
• Prototyping
• Process Design
• BPMN
• Wireframing
• Solution Design
• Backlog Management
• Jira
• Agile Methodologies
• Excel
• Data Analysis
• Microsoft Power Platform
• Power Apps
• Power Automate
• Power BI
• Product Lifecycle Management
• UAT Coordination
• Risk Management
• Confluence
• SAFe
• Business Intelligence Reporting

Experience Level

• 3+ years of Business Analysis experience

Education Level

• Relevant degree required
• Bachelor's degree in Economics, Engineering, Software Engineering, or Computer Science / Programming
• Postgraduate qualifications in Business Analysis or Project Management are advantageous
• Equivalent professional qualifications or demonstrable self-taught track record

About the Company

• Operated in complex, operationally intensive environments.
• Experience in maritime, engineering, or large-scale infrastructure programmes is a strong advantage.
• Understanding of long asset lifecycles, safety-critical processes, regulatory constraints, and working effectively across multi-disciplinary teams is relevant to how we deliver.