About the Role
This position is responsible for delivering real-time training for Abbott's cardiac rhythm management products and therapies. The goal is to ensure effective adoption by equipping internal teams and healthcare professionals with consistent, high-quality training worldwide. This role drives product understanding, safe usage, and successful launches by developing and delivering scalable, innovative training programs, directly supporting business growth and market impact.
Responsibilities
- Deliver virtual, hybrid, and in-person new hire and product launch training to the U.S. Abbott commercial field team and internal customers.
- Lead comprehensive training sessions on the safe and effective use of various new and existing cardiac rhythm management products for healthcare professionals.
- Partner with instructional design to evaluate, develop, update, and adapt training materials based on analysis data.
- Partner with Abbott business unit stakeholders to plan launch training for new products and therapies.
- Collaborate with sales and marketing teams to develop objective-led educational materials to promote CRM products.
- Deliver procedure and product specific therapy train-the-trainer training to the Global Trainers and Education Specialists prior to launch.
- Manage partnerships with other Education Specialists and Trainers to employ a continuous improvement strategy that supports key business objectives and achieves growth targets.
- Manage peers from Abbott divisions as guest speakers on new CRM products and share/collect best practices.
- Lead and ensure positive trainee experience and global message consistency at programs and become an expert within the designated therapy on trainee needs.
- Partner with other stakeholders to keep training curricula as globally consistent and standardized as possible.
- Evaluate training effectiveness through assessments and feedback surveys in order to adjust content and delivery methods to improve outcomes.
- Provide input and subject-matter expertise to relevant groups or on relevant projects.
- Comply with global regulations and requirements, company policy, operating procedures, processes, and task assignments.
- Keep current on developments in the field, specifically on product and therapy knowledge, market, and industry trends.
- Drive a culture of best practices, technologies, and tools and as appropriate apply those best practices following adult learning techniques.
- Own collaboration with other Education Specialists and Trainers across Abbott to employ a continuous improvement strategy that supports key business objectives and achieves growth targets.
Requirements
- Bachelors Degree in biotechnology or medical related field OR An equivalent combination of education and work experience.
- Minimum 3 years of experience.
- Strong verbal and written communication with ability to effectively communicate at multiple levels in the organization.
- Ability to react quickly to problems and provide solutions.
- Confidence presenting in front of diverse audiences.
- Ability to appropriately address learner questions and maintain engagement.
- Cardiac Rhythm Management experience.
- Field experience in cardiac pacing.
- Experience with adult education and training, with a preference towards medical sales staff, physicians, or AHPs.
- Knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol.
- Affinity for educating others and a demonstrated ability to simplify and articulate complex topics effectively.
- Experience creating multi-media, experiential rich content in blended learning/virtual environment.
- Ability to work in highly matrixed organization and geographically diverse business environments.
- Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
Skills
- Cardiac Rhythm Management
- Cardiac pacing
- Adult education and training
- Cardiology
- Electrophysiology
- Cardiac electrophysiology procedures
- Cath lab procedures
- Operating room procedures
- Multi-media content creation
- Experiential rich content creation
- Blended learning
- Virtual environment training
Location
- Austin, TX
Work Type
- Fully onsite
- Full-time
Experience Level
- Minimum 3 years
Education Level
- Bachelors Degree
Salary/Compensations
- $78,000.00 – $156,000.00
Benefits
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution.
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit.
- Health and wellness benefits
About the Company
- Abbott is a global healthcare leader that helps people live more fully at all stages of life.
- Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
- Our 115,000 colleagues serve people in more than 160 countries.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Equal Opportunity
- Abbott is an Equal Opportunity Employer, committed to employee diversity.
