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About the Role

Join our Foundation team and play a meaningful role in improving healthcare through the power of philanthropy. As our Donor Relationship Coordinator, you will be at the heart of our fundraising activity, providing high-level coordination and operational support to leadership and fundraisers across two major capital campaigns. This role ensures donor and prospect relationships are enabled through disciplined coordination, clear systems, and the timely delivery of critical fundraising materials. Supporting two to three experienced fundraisers, you will bring together people, information and momentum—delivering a seamless, considered and highly professional experience for donors, prospects and committee members. This is a role that requires maturity, sound judgement and strong interpersonal awareness. Operating within a highly relational and, at times, hierarchical environment, you will exercise tact, diplomacy and emotional intelligence to navigate competing priorities and stakeholder expectations. You will regularly influence, align and coordinate outcomes without direct authority, working across senior leaders, fundraisers and key stakeholders to ensure progress is maintained and commitments are met. Your ability to read situations, anticipate needs and communicate with clarity and sensitivity will be critical to success. Through your work, you will contribute to outcomes that make a genuine difference to our community.

Responsibilities

Maintain accurate and timely donor and prospect records within CRM and tracking systems for the Campaign Director(s)
Prepare donor meeting briefs, summaries, and follow-up actions for the Campaign Director(s)
Support stewardship planning and follow through
Chair and coordinate fundraising related working groups, including agendas, minutes, and action tracking
Maintain Campaign schedules/roadmaps and status reporting
Support Campaign Directors to follow up internal stakeholders to deliver required inputs to support fundraising
Work with the Donor Communications and Content Coordinator, ensuring readiness of all fundraising materials for fundraisers
Coordinate planning, and materials where required for donor meetings, prospect briefings
Support a collective team approach within the Foundation and assist with general administration tasks as required
Coordinate and support development of campaign and program/service structure, donor proposals, cases for support, and impact reports
Consult with internal stakeholders/divisions to ensure accuracy and consistency
Support production and distribution of approved fundraising assets
Support Campaign Committees through action tracking and briefing preparation

Requirements

Demonstrated experience in senior coordination, fundraising operations, executive support, advancement, Campaign coordination or other complex stakeholder environments
Strong attention to detail, discretion and organisational discipline
Confident and professional communication skills at all levels, including supporting senior stakeholders, executive leaders and governance groups under pressure
Ability to liaise comfortably with executives, campaign volunteers and donors
Uphold high standards of personal presentation and punctuality
Highly organised and self-motivated with a proactive approach
Demonstrate strong follow-through, initiative and an ability to anticipate needs
Ability to thrive under pressure
Excellent verbal and written communication skills
Technically capable with strong proficiency in Word, Excel and database systems
Commitment to and supporting our Mission and Values

Skills

CRM and tracking systems
Microsoft Word
Microsoft Excel
Database systems
Blackbaud Raiser's Edge (highly regarded)

Location

St John of God Health Care Richmond or Burwood hospitals

Work Type

2-year fixed term full time contract
40% work from home option
Flexible work options

Experience Level

Senior coordination
Fundraising operations
Executive support
Advancement
Campaign coordination

Salary/Compensations

Highly competitive salary and entitlements
Salary packaging up to $18,550 on a range of benefits
Options to salary package benefits above the FBT cap

Benefits

Mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses
Novated leasing
Work related expenses
Self-education
Additional superannuation
Additional purchased leave
Well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Dedicated free Employee Assistance Program (EAP)
Innovative Professional Development opportunities
Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

About the Company

St John of God Foundation is entering an exciting new chapter, guided by a new Operational Plan focused on Donor Journey, Strategic Impact, and People First.
The Foundation aims to build on strong foundations and take bold steps forward over the next three years.
Work will focus on delivering major capital campaigns and growing a successful national fundraising program.
St John of God Health Care embraces diversity.
We are committed to providing a safe environment for all children and vulnerable people.
St John of God Health Care supports caregivers to be the best they can be.
We believe positive culture drives performance, focusing on collaborative and supportive team environments.
We provide opportunities for development and promotion, and ensure leaders are visible and accessible.
As one of the largest Catholic providers of health care services in Australia, St John of God Health Care offers opportunities to grow professionally and personally, and a great work-life balance.
Caregivers come from diverse backgrounds and belief systems; you don’t need to be Catholic to work with us.

Equal Opportunity

Strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.