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About the Role

Join our Foundation team and play a meaningful role in improving healthcare through the power of philanthropy. As our Donor Relationship Coordinator, you will be at the heart of our fundraising activity, providing high-level coordination and operational support to leadership and fundraisers across two major capital campaigns. This role ensures donor and prospect relationships are enabled through disciplined coordination, clear systems, and the timely delivery of critical fundraising materials. Supporting two to three experienced fundraisers, you will bring together people, information and momentum—delivering a seamless, considered and highly professional experience for donors, prospects and committee members. This is a role that requires maturity, sound judgement and strong interpersonal awareness. Operating within a highly relational and, at times, hierarchical environment, you will exercise tact, diplomacy and emotional intelligence to navigate competing priorities and stakeholder expectations. You will regularly influence, align and coordinate outcomes without direct authority, working across senior leaders, fundraisers and key stakeholders to ensure progress is maintained and commitments are met. Your ability to read situations, anticipate needs and communicate with clarity and sensitivity will be critical to success. Through your work, you will contribute to outcomes that make a genuine difference to our community. We’re entering an exciting new chapter at St John of God Foundation. Guided by our new Operational Plan, the next three years will see us build on strong foundations and take bold steps forward — and we want the right people with us on the journey. Our work will be shaped by three key priorities: Donor Journey – creating more meaningful, high-quality experiences for our supporters; Strategic Impact – expanding our influence and delivering greater benefit to the communities we serve; and People First – supporting and empowering our caregivers, now and into the future. Together, we'll focus on delivering a series of major capital campaigns and growing our successful national fundraising program.

Responsibilities

Maintain accurate and timely donor and prospect records within CRM and tracking systems for the Campaign Director(s)
Prepare donor meeting briefs, summaries, and follow-up actions for the Campaign Director(s)
Support stewardship planning and follow through
Chair and coordinate fundraising related working groups, including agendas, minutes, and action tracking
Maintain Campaign schedules/roadmaps and status reporting
Support Campaign Directors to follow up internal stakeholders to deliver required inputs to support fundraising
Work with the Donor Communications and Content Coordinator, ensuring readiness of all fundraising materials for fundraisers
Coordinate planning, and materials where required for donor meetings, prospect briefings
Support a collective team approach within the Foundation and assist with general administration tasks as required
Coordinate and support development of campaign and program/service structure, donor proposals, cases for support, and impact reports
Consult with internal stakeholders/divisions to ensure accuracy and consistency
Support production and distribution of approved fundraising assets
Support Campaign Committees through action tracking and briefing preparation

Requirements

Demonstrated experience in senior coordination, fundraising operations, executive support, advancement, Campaign coordination or other complex stakeholder environments
Strong attention to detail, discretion and organisational discipline
Confident and professional communication at all levels, including supporting senior stakeholders, executive leaders and governance groups under pressure
Comfortably liaise with executives, campaign volunteers and donors
Uphold high standards of personal presentation and punctuality
Highly organised and self-motivated with a proactive approach
Demonstrate strong follow-through, initiative and an ability to anticipate needs
Thrive under pressure
Excellent verbal and written communication skills
Technically capable with strong proficiency in Word, Excel and database systems
Commitment to and supporting our Mission and Values

Skills

Coordination
Fundraising operations
Executive support
Advancement
Campaign coordination
Stakeholder management
Attention to detail
Discretion
Organisational discipline
Communication
Interpersonal skills
Tact
Diplomacy
Emotional intelligence
Microsoft Word
Microsoft Excel
Database systems
Blackbaud Raiser’s Edge (highly regarded)

Location

St John of God Health Care Richmond or Burwood hospitals

Work Type

2-year fixed term full time contract
40% work from home option

Experience Level

Senior coordination experience
Fundraising operations experience
Executive support experience
Advancement experience
Campaign coordination experience
Experience in complex stakeholder environments

Salary/Compensations

Highly competitive salary and entitlements
Salary packaging up to $18,550 on a range of benefits
Options to salary package benefits above the FBT cap

Benefits

Salary packaging for mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses
Salary packaging for novated leasing, work-related expenses, self-education and additional superannuation
Healthy work-life balance through flexible work options
Additional purchased leave
Well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Dedicated free Employee Assistance Program (EAP)
Innovative Professional Development opportunities
Access to a range of Lifestyle, Health & Wellbeing rewards and discounts

About the Company

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.
We are committed to providing a safe environment for all children and vulnerable people in our care and proactively take measures to protect children/vulnerable people from abuse.
At St John of God Health Care we support you to be the best health care professional or support worker you can be.
We believe positive culture drives performance, so we are focussed on building collaborative and supportive team environments, providing opportunities for development and promotion, and ensuring our leaders are visible and accessible.
As one of the largest Catholic providers of health care services in Australia, St John of God Health Care is a great place to work with a host of opportunities to grow professionally and personally, and a great work life balance.
Our caregivers come from diverse backgrounds and belief systems and you don’t need to be Catholic to work with us.
When you start or continue your career with us you also get the chance to make a difference in the care of our patients and clients.
We offer opportunities to work in our hospitals, directly with doctors and nurses, in the community, or from any of our locations across Australia.

Equal Opportunity

St John of God Health Care embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people with disabilities.