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About the Role

The Consumables & Supplies Product Specialist is a senior technical-commercial role focused on driving new business in strategic markets and customers to increase Agilent’s market share and recurring revenue in laboratory supplies, sample preparation, and LC/GC columns. This role serves as a regional leader for consumables strategy, collaborating across Sales, Marketing, and Service, and is a key contributor to major account growth initiatives. It requires autonomy and creativity, combining product expertise with a focus on workflows for GCMS and LCMS in Pharma, Biopharma, and emerging contaminants like PFAS.

Responsibilities

Develop and execute consumables growth strategies for the Japan market in collaboration with sales managers.
Identify opportunities and support sales teams in creating new business or displacing competitors by applying data analytics, market knowledge, and cross-functional customer insights.
Lead consumables-focused planning in quarterly account reviews, providing expert insights into lab operations and purchasing trends.
Engage with strategic accounts and influencers to identify unmet customer needs, prepare for new product introductions, and drive sales to exceed targets.
Deliver customer trainings and workshops.
Collaborate with AE and PS teams to provide advanced technical consultations, troubleshooting, and workflow optimization.
Collect and present post-sales experience (Voice of the Customer) to support repeat purchases and provide feedback for product/method optimization or future products.
Ensure high customer satisfaction through proactive communication and follow-through.
Partner with Account Managers, Field Service Engineers, and Application Scientists to co-develop integrated customer strategies.
Coach sales teams on consumables positioning, applications, and workflow value propositions.
Act as a regional consumables champion, representing customer needs to Product Management and Marketing.
Track competitive activity, market shifts, and usage patterns to inform business strategies and identify priority markets.
Support regional product launches, promotional campaigns, and demand-generation activities.
Provide actionable feedback to R&D and Marketing teams regarding product performance, customer needs, and innovation opportunities.

Requirements

Bachelor’s degree in Chemistry, Life Science, Analytical Science, or a related discipline.
6–8+ years of relevant laboratory, technical, or technical-commercial experience.
Demonstrated success in business development or consumables sales.
Strong understanding of analytical workflows (LC/GC, sample prep, MS consumables, etc.).
Excellent communication, presentation, and stakeholder engagement skills.
English language proficiency (ability to read/write/participate in internal meetings conducted in English).

Skills

Consumables strategy
Business development
Market expansion
Data analytics
Technical-commercial expertise
GCMS workflows
LCMS workflows
Pharma industry knowledge
Biopharma industry knowledge
PFAS analysis
Customer training
Technical consultation
Workflow optimization
Voice of the Customer analysis
Stakeholder engagement
Sales coaching
Market intelligence
Product launch support
Promotional campaign support
Demand generation

Location

Japan

Work Type

Full-time
Remote option available

Experience Level

Senior
6-8+ years

Education Level

Bachelor's degree

About the Company

Agilent Technologies Inc. is a global leader in laboratory and clinical technologies, passionate about bringing great science to life.
The company's commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals.
Agilent provides trusted answers to critical questions and challenges faced by scientists and clinicians.
Leveraging over 50 years of expertise, Agilent creates advanced instruments, software, and consumables supported by highly skilled people.
With 18,000 employees worldwide, Agilent's global reach and comprehensive solutions deliver reliable and accurate results, optimizing scientific, economic, and operational outcomes.
Agilent collaborates with customers to make a real difference in human lives.
The company culture is founded on trust, respect, and uncompromising integrity, fostering a dynamic and inclusive workplace that celebrates diversity and innovation.
Information about Agilent is available at Agilent.com.

Equal Opportunity

Agilent Technologies Inc. is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.