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About the Role
As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Responsibilities
- Process customer orders, make product recommendations and handle account inquiries using world-class technology.
- Be a product and solutions expert!
- Build business relationships with customers over phone, email and chat.
- Understand customer needs and recommend Uline's best solutions.
- Help customers navigate Uline's website and online ordering.
Requirements
- High school diploma or equivalent.
- Prior customer service experience is a plus, but if you are eager to learn, we will train you!
- Bilingual (English / French) - fluent in both verbal and written forms.
Skills
- Excellent problem-solving, listening and communication skills.
Location
- Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1
Work Type
- Full-Time
- On-site
Experience Level
- Significant growth and earning potential
Education Level
- Bachelor's degree preferred.
Salary/Compensations
- Pay from $35 to $40 per hour
Benefits
- Company-paid extended health coverage and RRSP with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- On-site café, outdoor patio and first-class fitness center.
- Monthly employee-appreciation events.
- Opportunities for community involvement.
- Best-in-class, clean, modern facilities.
About the Company
- Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
- Uline is North America's leading distributor of shipping, packaging and industrial supplies.
- Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience.
- Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service.
- Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family.
Equal Opportunity
- Uline is an Equal Opportunity Employer
- EEO/AA Employer/Vet/Disabled
- Drug-Free Workplace