Assistant Front Office Manager (f/m/d) at AccorHotel | Berlin | Rezi

Assistant Front Office Manager (f/m/d) at AccorHotel

Assistant Front Office Manager (f/m/d)

AccorHotel · Berlin

2 months ago

Assistant Front Office Manager (f/m/d)

AccorHotel · Berlin

2 months ago
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About the Role

Join our dynamic and friendly team at the 25hours Hotel Bikini Berlin as an Assistant Front Office Manager. Ensure guests have a seamless experience from check-in to check-out, manage the team, and support their development.

Responsibilities

  • Take care of resource planning.
  • Manage the team and support colleagues' development in collaboration with the Front Office Manager.
  • Ensure the roster of duties is completed fairly, on time, and with an eye on business.
  • Ensure smooth operations at the hotel reception during guest arrivals.
  • Ensure administrative processes for the team run perfectly.
  • Support colleagues during busy check-in periods.
  • Adapt to sudden changes of plan.

Requirements

  • Completed training in the hotel business.
  • Gained management experience.
  • Fluent in English.
  • Ability to inspire fellow staff and guests.
  • Familiarity with the city and local tips.
  • Proactive and willing to admit mistakes.
  • Bring your character and abilities to the team.

Skills

  • Team management
  • Resource planning
  • Guest relations
  • Administrative processes
  • Adaptability

Location

  • Berlin

Work Type

  • 4-day-workweek
  • Full-Time
  • Permanent

Experience Level

  • Management experience

Education Level

  • Hotel business training

Benefits

  • Work 4 days a week with no reduction in pay or holiday.
  • Free stays at 25hours hotels (up to 10 nights per year).
  • Discounts at Ennismore bars, restaurants, and hotel rooms worldwide.
  • Offers from numerous cooperation partners.
  • Participation in staff parties.

About the Company

  • A young, dynamic, and open team with a friendly, informal culture where colleagues become friends.
  • Values great teamwork, professionalism, and mutual respect.
  • Proud to attract both international guests and local Berlin residents.
  • Hosts monthly events with notable acts.
  • Located in close proximity to public transport links.
  • Offers a communal canteen for lunches and shopping opportunities at the Bikini mall with discounts.