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About the Role

IFX Payments is seeking an ambitious and commercially driven Commercial Director to lead and scale our fintech growth strategy across the UK market. This role is responsible for driving revenue growth, designing high-performing commercial frameworks, and building scalable go-to-market strategies across FX, international payments, PSP and MSB partnerships, and embedded fintech solutions. The successful candidate will bring a strong track record within regulated financial services, with expertise spanning sales leadership, commercial structuring, onboarding optimisation, and cross-functional collaboration. Working closely with Finance, Product, Compliance, Risk, and Operations, the Commercial Director will play a critical role in delivering sustainable, compliant growth while enhancing the customer journey and strengthening IFX Payments’ position within the fintech ecosystem.

Responsibilities

Develop and execute the commercial and go-to-market strategy for fintech, PSP, and MSB solutions across FI, NBFI, payment provider segments.
Identify market opportunities, customer trends, and competitive positioning to drive revenue growth and market expansion.
Design scalable sales and distribution strategies aligned with company objectives and regulated market requirements.
Lead commercial planning, forecasting, pipeline management, and KPI reporting to ensure consistent target achievement.
Drive strategic growth initiatives within FX, international payments, embedded finance, PSP, and MSB channels.
Build, lead, and develop high-performing commercial teams across business development, sales, partnerships, and fintech channels.
Provide leadership across commercial functions, ensuring strong market positioning, strategic growth, and operational alignment.
Create effective sales structures, onboarding frameworks, and measurable KPI environments to maximise performance and accountability.
Establish clear commercial processes, sales governance, and enablement tools to support scalable growth.
Lead and develop a high-performing relationship management function, ensuring strong client engagement, strategic partnership growth, and exceptional stakeholder management across fintech, PSP, MSB, and financial institution relationships.
Foster a high-performance culture through coaching, performance management, regular reviews, and career development initiatives.
Drive energy, engagement, and accountability while promoting a collaborative and commercially focused environment.

Requirements

Proven leadership experience within fintech, FX, payments, PSP, or MSB environments.
Strong background in go-to-market strategy, sales-organisation design, and commercial leadership.
Demonstrated success building and scaling high-performing commercial teams.
Deep understanding of FX markets, international payments, PSP operations, MSB models, treasury solutions, and fintech ecosystems.
Experience working with regulated financial institutions, NBFIs, PSPs, MSBs, and corporate clients.
Strong commercial acumen with experience in pricing, commercial structuring, and revenue optimisation.
Ability to operate effectively within regulated environments, balancing growth with governance and compliance requirements.
Strong analytical, strategic thinking, and stakeholder management capabilities.
Excellent communication, leadership, and negotiation skills.
Experience using CRM platforms, sales enablement tools, and KPI reporting frameworks.
Adaptable, entrepreneurial, and highly motivated with a strong work ethic and growth mindset.
Excellent verbal and written communication skills.
A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
Adaptable, tenacious and flexible who can perform under pressure.
Must be eligible to work in the UK.

Skills

Fintech
FX
Payments
PSP
MSB
Go-to-market strategy
Sales-organisation design
Commercial leadership
FX markets
International payments
PSP operations
MSB models
Treasury solutions
Fintech ecosystems
Regulated financial institutions
NBFIs
PSPs
MSBs
Corporate clients
Pricing
Commercial structuring
Revenue optimisation
Analytical thinking
Strategic thinking
Stakeholder management
Communication skills
Leadership skills
Negotiation skills
CRM platforms
Sales enablement tools
KPI reporting frameworks

Location

London

Work Type

Permanent
Full Time

Experience Level

Leadership experience

Benefits

25 days’ annual leave, plus bank holidays
An extra day off for your birthday
Holiday loyalty scheme rewarding long-term service
Work abroad scheme for added flexibility
Competitive pension scheme via salary exchange
Annual discretionary bonus scheme (eligible after probation)
Financial education, planning & coaching platform
Interest-free Season Ticket Loan for London travel
Salary exchange nursery fee scheme
Life Insurance
Healthcare platform including: Cashback on dental, optical & physio, Virtual GP access, Mental health and stress support helplines, Additional wellbeing resources
Enhanced parental leave
Cycle to work scheme
Flexible benefits that support everyday life
Career development and progression tools
Opportunities to grow within a fast-scaling international business
Social events

About the Company

IFX Payments is seeking an ambitious and commercially driven Commercial Director to lead and scale our fintech growth strategy across the UK market.

Equal Opportunity

We believe that diversity and inclusion are essential to our success. We are committed to fostering a culture where everyone feels valued and respected, regardless of their background, identity or experiences. By embracing diverse perspectives and promoting equity, we aim to create an environment where all employees can perform and reach their full potential.