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About the Role

As a Facilities Coordinator at JLL, you will be the operational backbone of our Austin workplace, ensuring seamless facility operations and exceptional client experiences. This dynamic, hands-on role involves managing the CMMS work order system, coordinating workplace events, and serving as a trusted problem-solver for all facility-related needs. You will blend technical facilities knowledge with outstanding customer service, working collaboratively across departments to maintain a safe, functional, and welcoming environment. This position is ideal for a proactive, detail-oriented professional who thrives in a fast-paced setting where organizational skills and a client-first mindset directly impact workplace satisfaction and operational excellence. At JLL, you'll have the opportunity to grow your facilities management expertise while contributing to our mission of transforming how people work.

Responsibilities

• Serve as primary administrator for the Austin CMMS platform, claiming, tracking, and closing work orders within defined SLAs while coordinating vendor scheduling to minimize workplace disruption and maintain accurate system documentation.
• Plan and execute the full lifecycle of workplace events, meetings, and conferences—from initial planning and AV setup through day-of coordination and breakdown—collaborating with IT, Security, Kitchen, and other departments for seamless delivery.
• Conduct regular facility inspections to proactively identify maintenance needs, create work order tickets, and resolve building services issues including workstations, furnishings, café services, janitorial support, and pest control.
• Manage vendor relationships and coordinate service delivery through the CMMS, ensuring timely resolution of facility requests while maintaining exceptional communication with clients and internal stakeholders.
• Support budgetary analysis and reporting by researching and documenting budget variances, assisting with forecasting, and identifying cost-effective operational improvements aligned with financial targets.
• Ensure compliance with building codes, health and safety regulations, and fire safety standards while supporting emergency procedures and maintaining workplace assets to JLL's high standards.
• Provide additional operational support including reception and guest services, mail and courier coordination, office supplies management, equipment maintenance, landlord relations, building access administration, and security support as needed.

Requirements

• Minimum 2 years of experience in facilities management, property management, corporate services, or related field demonstrating proven operational and client support capabilities.
• Working knowledge of facilities maintenance operations with ability to effectively communicate project requirements and technical details with internal teams, maintenance personnel, and external vendors.
• Proficiency with Computerized Maintenance Management Systems (CMMS) such as Corrigo, Maximo, ServiceNow, or similar work order management platforms for tracking, coordination, and reporting.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for documentation, data analysis, reporting, and business communications.
• Proven event coordination or logistics experience managing multi-faceted projects from planning through execution, including setup, vendor coordination, and breakdown.
• Exceptional organizational and multitasking abilities with demonstrated capacity to work independently, prioritize competing demands, and maintain attention to detail in fast-paced environments.
• Outstanding interpersonal and communication skills with proven ability to build positive relationships with diverse stakeholders including clients, executives, vendors, and cross-functional teams while delivering customer-focused solutions.
• Associate's degree or vocational certification in Facilities Management, Business Administration, Hospitality Management, Event Management, or related field.
• Experience working within defined budgets and financial constraints, including budget tracking, variance analysis, and cost management.
• Previous experience in corporate workplace services, commercial real estate, or client-facing facilities roles supporting professional office environments.
• Familiarity with building systems, health and safety regulations, fire codes, and compliance requirements applicable to commercial facilities.
• Knowledge of audiovisual equipment setup and troubleshooting for conference room technology and event support.
• Candidates must be authorized to work in the United States without sponsorship.

Skills

• CMMS platform administration
• Work order management
• Vendor coordination
• Event planning and execution
• Facility inspections
• Maintenance coordination
• Budgetary analysis
• Compliance management
• Reception services
• Guest services
• Mail and courier coordination
• Office supplies management
• Equipment maintenance
• Landlord relations
• Building access administration
• Security support
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Event coordination
• Logistics management
• Organizational skills
• Multitasking
• Interpersonal skills
• Communication skills
• Customer service
• Problem-solving

Location

• Austin, TX

Work Type

• On-site

Experience Level

• Minimum 2 years of experience in facilities management, property management, corporate services, or related field

Education Level

• Associate's degree or vocational certification in Facilities Management, Business Administration, Hospitality Management, Event Management, or related field

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

About the Company

• JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
• JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
• At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.
• For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.