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About the Role

The FSQA Team Lead ANZ - Fresh & Supplier/Process Management ensures suppliers, ingredients, and operational processes meet HelloFresh's food safety, legality, and quality compliance standards. This role focuses on continuous improvement and customer satisfaction, collaborating with internal stakeholders. Based in Chippendale, NSW, the position reports to the Director, Food Safety & Quality Assurance ANZ.

Responsibilities

• Lead a team of Food Safety and Quality Assurance (FSQA) Category Managers.
• Provide technical guidance for new product development (NPD) projects within fresh categories, assessing food safety and quality risks.
• Manage supplier relationships and onboarding for fresh categories, ensuring compliance and quality standards.
• Oversee and conduct supplier audits and quality visits to drive continuous improvement and reduce supply risks.
• Offer technical expertise on ANZ food regulations, nutritional claims, and label artwork compliance.
• Lead and support the supplier management process, identifying opportunities for improved collaboration and continuous improvement.
• Mentor and train the team, providing technical guidance throughout the product lifecycle.
• Collaborate with international and local teams on quality and safety improvement initiatives.
• Act as a key team member in the FSQA team and cover additional topics/team members as required.

Requirements

• A relevant degree in a food-related discipline.
• Quality Assurance experience within a food manufacturing or retail environment.
• Essential qualifications in HACCP and Auditing.
• Strong knowledge of GFSI standards and practical application of ANZ food regulations.
• Experience in people management.
• Advanced skills in G-suite/MS-suite, with the ability to manage and analyse data effectively.
• Experience in fresh/high risk categories such as produce, meat, ready meals/ready to eat is highly regarded.

Skills

• Communication
• Relationship building
• Organization
• Problem-solving
• Adaptability
• Cross-functional collaboration
• Data analysis
• Mentorship
• Training

Location

• Chippendale, NSW

Work Type

• Hybrid
• Permanent
• Full-time

Experience Level

• People management experience

Education Level

• Relevant degree in a food-related discipline
• HACCP qualification
• Auditing qualification

Benefits

• Flexible working arrangements
• Egoless environment prioritizing learning and growth
• Free access to Headspace
• Internal learning & development opportunities
• Diverse and vibrant international environment
• Company discount - 70% off HelloFresh & 40% off Youfoodz

About the Company

• A leading global food technology company.
• Offices in 18 countries.