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About the Role
Join our unique Coffee Inn Hostel in Berlin-Schöneberg, a blend of modern design, top-notch service, and a friendly atmosphere. We are seeking a Receptionist (m/f/d) to work in an international environment.
Responsibilities
- Process check-ins and check-outs.
- Warmly welcome and assist guests, providing information.
- Ensure excellent guest service, professionally handling complaints and requests.
- Record and manage bookings.
- Coordinate with other departments for optimal room occupancy.
- Attend to guests in the café.
- Maintain guest data and support reporting.
- Assist with general administrative tasks.
Requirements
- Experience in hotel or hostel reception, or willing to cross-enter the field.
- Service-oriented and communicative personality.
- Proficiency in hotel software is a plus.
- Good German and English language skills are mandatory.
- Team player, resilient, and flexible.
Skills
- Hotel software proficiency
- Guest service
- Booking management
- Administrative tasks
- German language
- English language
Location
- Berlin-Schöneberg
Work Type
- Full-time
Experience Level
- Entry-level
- Experienced
Benefits
- Company pension plan
- Deutschland Ticket covered
- Company events
- Free drinks
- Employee discount
About the Company
- Coffee Inn Hostel in Berlin-Schöneberg offers a unique mix of modern design, first-class service, and a friendly atmosphere.
- Features 62 rooms (1-4 beds) and a rooftop terrace with a unique view over Berlin.