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About the Role

Sock Club designs and manufactures custom socks for clients. As the Sales Support Representative, you will be the engine that keeps the sales pipeline running smoothly and helps deliver an exceptional client experience. This is an entry-level role designed for someone who wants to learn the ins and outs of a dynamic, creative company from the ground up. You will own the operational side of the sales process, working closely with Account Managers, Designers, and the Operations team to move deals forward.

Responsibilities

Manage and maintain sales opportunities in HubSpot, ensuring records, contacts, and notes are accurate and up to date.
Support the order and design process by creating design requests, coordinating revisions, and communicating status updates across teams.
Build quotes, create order carts, and process purchase orders to help move deals from sale to production.
Partner with Operations to coordinate production timelines, change orders, product inquiries, and other order-related requests.
Manage sample requests and tracking communications to support a seamless client experience.
Act as the operational backbone for Account Managers, proactively identifying issues and keeping deals moving forward.

Requirements

1+ years of experience in a customer-facing or team support role (retail, hospitality, and office support all count).
Excellent communication and coordination skills.
Strong multitasking and prioritization capabilities.
A keen attention to detail and a genuine enjoyment of organization and keeping multiple moving pieces on track.
Comfortable working in CRM platforms such as HubSpot with the ability to learn new software and processes as the business evolves.

Skills

Communication
Coordination
Multitasking
Prioritization
Attention to detail
Organization
CRM platforms (e.g., HubSpot)

Location

Austin, TX

Work Type

Hybrid

Experience Level

Entry-level

Education Level

Bachelor's degree

Salary/Compensations

$45,000 - $52,000 (Base Salary)
$48,600 - $55,600 (On Target Earnings)

Benefits

Open PTO policy
Health, dental, and vision benefits package
401K Match
Casual and upbeat office environment

About the Company

Sock Club designs and manufactures custom socks for incredible clients like Google, Whataburger, and Tito’s.

Equal Opportunity

We care more about your drive, communication skills, and attention to detail than a long list of credentials.
Whether you fit into these two categories, or somewhere else on the spectrum, take a chance on that application. You may just be the perfect fit!