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About the Role

The Global Commercial Director is accountable for driving sustainable global revenue growth across the Specialist Platforms portfolio. This role owns the end-to-end commercial agenda, including global sales strategy, pricing, client relationships, and revenue performance, with a strong focus on subscription revenues, renewals, upsell, and long-term client value within the legal sector. The role requires deep understanding of law firm economics, buying cycles, and legal decision-makers, combined with strong leadership, financial acumen, and data-driven execution.

Responsibilities

Define, implement, and continuously refine the global commercial and sales strategy to support business growth.
Develop and deliver annual sales plans based on market trends, economic indicators, and competitor analysis.
Identify and maximise new business opportunities across regions and brands to meet global revenue targets.
Develop deep market and sector insight into clients and competitors, sharing insights internally to strengthen product development and client experience.
Lead, motivate, and performance-manage Sales Directors, Sales Managers, and wider commercial teams globally, in line with our values.
Forecast headcount requirements and design team structures to maximise productivity and revenue.
Actively coach, mentor, and support team members, taking ownership for talent development and succession planning.
Design and implement competitive commission and incentive plans, working closely with Finance to ensure alignment with business objectives.
Own and maintain senior relationships with law firms (partners, knowledge leaders, BD), in-house legal teams, and legal service providers.
Attend key client meetings to communicate product developments and gather actionable client feedback.
Oversee strategic account planning for priority global clients.
Represent the business at industry events, networking to strengthen brand profile and create new commercial opportunities.
Optimise subscription models, contract structures, and renewal processes to maximise retention and lifetime value.
Drive improvements in customer usage, engagement, and expansion revenue.
Work closely with research, editorial, and product teams to ensure client needs directly inform product evolution and commercial propositions.
Full accountability for P&L management within area of responsibility.
Establish sales objectives by forecasting and setting quotas by region and brand, with clear volume and margin targets.
Review and monitor pricing strategies, recommending changes where required to remain competitive and profitable.
Own revenue forecasting, pipeline management, and performance reporting, ensuring accuracy and transparency.
Define and track key commercial KPIs, including: New business revenue, Renewal and churn rates, Average deal value, Client lifetime value.
Build strong, collaborative relationships across the organisation, including: Editorial, research, and content teams; Marketing and sales enablement; Revenue operations and client services; Product, technology, and Finance.
Act as a senior commercial voice within leadership forums, influencing strategic decision-making.

Requirements

Proven senior commercial leadership experience in legal research, legal publishing, professional services, or B2B subscription businesses.
Demonstrated success delivering global revenue growth and managing recurring revenue models.
Significant experience managing and developing high-performing sales teams.
Excellent commercial judgement, negotiation, and pricing capability.
Comfortable operating at executive and board level.
Exposure to international or matrixed organisations.
Strong understanding of law firm and in-house legal buying behaviour.
Experience working closely with editorial or research-driven teams.

Skills

Global sales strategy
Pricing
Client relationships
Revenue performance
Subscription revenues
Renewals
Upsell
Client value
Law firm economics
Buying cycles
Legal decision-makers
Leadership
Financial acumen
Data-driven execution
Sales plans
Market trends
Economic indicators
Competitor analysis
New business opportunities
Market insight
Sector insight
Sales leadership
Team management
Talent development
Succession planning
Commission and incentive plans
Client engagement
Strategic account planning
Subscription optimisation
Contract structures
Renewal processes
Customer usage
Customer engagement
Expansion revenue
P&L management
Sales objectives
Forecasting
Quotas
Margin targets
Pricing strategies
Pipeline management
Performance reporting
Commercial KPIs
Cross-functional leadership
Commercial judgement
Negotiation
Pricing capability

Location

London

Work Type

Fixed Term Contract

Experience Level

Senior commercial leadership

Benefits

Eye care
Employee Assistance Programme
A day off for your birthday
Pension (4% employer contribution and 4% employee contribution)
Life assurance
Cycle to work scheme
Season ticket loan
£350 annual wellbeing allowance to contribute to gym memberships or fitness classes
Puregym access
Perks at work platform access
Private healthcare
Company socials
Access to Employee Affinity Networks
Mentoring scheme
Volunteering Day
Mortgage Advice
Work from anywhere (2 weeks)
Generous parental leave

About the Company

Centellic stands at the center of the markets it serves, empowering organizations with indispensable data and insight to make critical decisions on growth, risk and opportunity.
Through proprietary data, deep market expertise and AI-enabled technology, our platforms are embedded in client workflows.
That capability is underpinned by our events, which bring the market together to share perspective and deepen understanding of the issues shaping each sector.
Together, they give organizations earlier visibility of emerging trends, and the clarity and confidence to act when decisions matter.
At Centellic, we’re a global intelligence and information services business, setting the standard for how critical business decisions are made.
At Centellic, we help our clients make better decisions, and our people are at the heart of that work.
Every individual plays an important role in this, bringing curiosity and high standards to everything they do.
Those who thrive here take ownership, care deeply about their work and are committed to excellence.
Standards are high because our people set them that way.
And while we have decades of expertise, we are still growing, pushing and building something extraordinary.
Centellic’s advantage is our people and the culture we’ve created together.
It’s an environment where individuality is encouraged, relationships are genuine, and there’s a strong sense of purpose in what we’re building together.
Collaborative, respectful and driven, we take our work seriously without taking ourselves too seriously.

Equal Opportunity

We are committed to making our organisation an inclusive, respectful & engaging place to work with a culture shaped by our core values that promote equality, collaboration & respect in everything we do.
We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process.
If you do require any reasonable adjustments to be made, please let us know as part of our application page.
‘We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.’