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About the Role

The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. This role involves implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.

Responsibilities

• Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.
• Monitor compliance with industry standards and customer requirements.
• Coordinate and manage internal and external audits.
• Develop and implement corrective actions to address non-conformances.
• Review and approve quality-related documentation, such as standard operating procedures and work instructions.
• Analyze data and implement improvements to processes and procedures.
• Train employees on quality assurance procedures and standards.
• Communicate with customers and regulatory agencies as necessary to ensure compliance.
• Develop and manage quality metrics and key performance indicators.

Requirements

• A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required.
• A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required.
• Experience managing audits and implementing corrective actions is preferred.
• Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA) is preferred.
• Experience with ISO 9001 or other quality management systems is preferred.
• Experience with Lean Six Sigma methodologies is preferred.
• Fluent in English (oral and written).
• Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools, is typically required.

Skills

• Strong knowledge of quality assurance principles, practices, and methodologies.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Knowledge of regulatory requirements and industry standards related to transportation and logistics.

Location

• San Francisco, CA

Work Type

• Full Time

Experience Level

• 5-7 years of experience in quality assurance in the transportation and logistics industry

Education Level

• Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management
• Master's degree may be preferred

Salary/Compensations

• $70,304.00 - $93,000.00 annually

Benefits

• Medical, prescription, dental, vision, and life insurance
• Flexible spending accounts (FSAs)
• Health savings accounts (HSAs) (for eligible plans)
• Short- and long-term disability coverage
• Wellness resources
• Employee Assistance Program (EAP) services
• 401(k) plan with company matching contributions of up to 5%
• Various paid time off programs
• Paid company holidays

About the Company

• In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics.
• Today, DSV adds value to its customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.
• DSV operates from numerous offices in over 80 countries, ensuring a steady supply of goods globally.
• DSV's reach is global yet its presence is local and close to its customers.
• Working at DSV means playing in a different league.
• As a global leader in transport and logistics, DSV has experienced extraordinary growth.
• With close to 150,000 colleagues in over 90 countries, DSV works daily to offer solid services and meet customer needs.
• DSV aims to shape the future of logistics.
• DSV's ambition fuels a dynamic environment built on collaboration, accountability, and action.
• DSV values inclusivity, embraces different cultures, and respects the dignity and rights of every individual.

Equal Opportunity

• DSV is an equal employment opportunity employer.
• Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
• If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.
• If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.
• DSV reserves the right to defer or close a vacancy at any time.