About the Role
We are a youth-focused streetwear brand empowering our community aged 16-24 to express themselves through fashion, music, sports, and art. We are looking for a leader to drive store culture, develop a customer-first team, and deliver operational excellence.
Responsibilities
- Lead and embed a culture that builds a team of engaged product and brand ambassadors
- Enable and develop a customer-first, people-focused, and results-driven team
- Embed customer excellence while growing store results through clear direction
- Apply commercial insight to identify trade opportunities and improve customer experience
- Manage store schedules and wages to achieve productivity and financial targets
- Advocate for the Cotton On Group Foundation and lead team involvement in global projects
Skills
- Leadership
- Team development
- Commercial awareness
- Operational management
- Customer service excellence
Benefits
- 50% discount across Cotton On Group brands including Cotton On, Body, Kids, Rubi, Typo, Factorie, and Supre
- Local and global career growth opportunities across seven brands
- 24/7 wellness support for mental health, relationships, and family
- Discounts on medical, travel, and financial services for you and your family
- Opportunities to create meaningful change and positive impact
About the Company
- Global fashion and lifestyle retailer born in Australia
- Operates eight brands across 22 countries with 1,500 stores
- Powered by 20,000 team members
- Committed to making a positive difference through the Cotton On Group Foundation
Equal Opportunity
- We are proud of our diverse global workforce and welcome individuals of all backgrounds
- Focused on bringing more voices, experiences, and backgrounds to our workforce
- Support available for individuals with specific needs during the recruitment process
