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About the Role

The Senior Sales Operations Manager plays a critical role in deepening HackerOne's revenue organization's analytical capabilities and operational rigor. You will partner closely with Sales, Customer Success, Marketing, Partnerships, and company leadership to improve pipeline visibility and operational execution through scalable reporting, AI, and automation. You will build and own pipeline intelligence, forecast rigor, revenue analytics, and the AI automation layer that makes our GTM motion faster and smarter.

Responsibilities

Own pipeline and forecast intelligence, building and maintaining inspection frameworks for visibility, risk surfacing, progression tracking, and data-driven decision making.
Build AI-native workflows to increase velocity and reduce friction using LLM-based tools and GTM data to automate reporting, generate insights, and reduce manual work.
Support data hygiene and improvement in systems of record for reliable information.
Drive GTM cadences that turn data into action by translating pipeline, conversion, and activity data into executive-ready recommendations.
Facilitate operating rhythm with structured analysis that drives decisions.
Apply First Principles Problem Solving to support operational transformation by partnering cross-functionally to identify issues and build scalable fixes.
Contribute to GTM planning with reliable performance diagnostics, pipeline analysis, productivity and capacity modeling, and quota modeling.

Requirements

5-8+ years in Sales Operations, Revenue Operations, GTM Strategy, or a related analytics-heavy operational role in a B2B SaaS or platform business.
Demonstrated experience building with AI tools through projects, personal workflows, or process hacks.
Hands-on experience with Salesforce including reporting structures, object relationships, pipeline management, and forecasting workflows.
Proficiency in building GTM models (forecast, productivity, pipeline, capacity, etc.) and automating for repeatability.
Proven ability to operate and build in fast-changing environments with imperfect data, adapting structure and approach as the business evolves.

Skills

AI tools
Salesforce
GTM models
LLM-based tools
Claude

Location

Remote
Boston, MA
Seattle, WA
San Francisco Bay Area
Austin, TX
Washington, DC

Work Type

Remote
Flexible Work

Experience Level

Senior

Salary/Compensations

Tier A: $153-175k
Tier B: $137-168k

Benefits

Health (medical, vision, dental), life, and disability insurance
Equity stock options
Retirement plans
Paid public holidays and unlimited PTO
Paid maternity and parental leave
Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
Employee Assistance Program

About the Company

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM).
The HackerOne Platform unites agentic AI solutions with the ingenuity of the world’s largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems.
Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises.
Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems.
HackerOne was recognized in Gartner’s Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).
HackerOne is at a pivotal inflection point in the security industry.
Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever.
With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.
HackerOne Values: Customer Obsessed, Default to Disclosure, Win Together.

Equal Opportunity

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.
This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.