About the Role
The prospecting function for Wolters Kluwer CT Corporation assists sales personnel in meeting or exceeding sales goals by qualifying customers, conducting outreach, cross-selling/upselling solutions, and supporting renewals.
Responsibilities
- Provide customer sales qualification by fielding inbound telephone, web, and email activity.
- Route requests to the appropriate internal teams.
- Conduct outreach and campaign follow-up to new and existing customers.
- Cross-sell/upsell new solutions to existing CT subscription customers.
- Support and assist with CT subscription renewal motion.
- Vet, qualify, and prospect new customers for sales.
- Learn and stay informed on the CT suite product line.
- Update the sales CRM database (salesforce.com).
- Manage time and resources effectively.
- Represent Wolters Kluwer within the industry and territory.
- Contribute to sales marketing campaign planning and lead generation activities.
- Manage and maintain the prospector inbound web form queue in Saleforce.com.
- Comply with all lead-management-related service-level agreements.
- Conduct customer/prospect account research to identify and warm up new opportunities.
- Generate marketing qualified sales leads via outbound call and/or email initiatives.
- Regularly check-in with sales managers to gather feedback, help create reports, and improve prospecting workflows.
- Compile, clean-up, and prepare lists for prospecting team activities.
- Schedule customer meetings for sales.
- Manage incoming communications to the prospector mailbox.
Requirements
- Excellent communication skills (oral & written).
- Ability to work effectively and efficiently.
- Candidates must participate in interviews without the assistance of AI tools or external prompts.
- Candidates may be required to remove virtual backgrounds during interviews.
- In-person interviews may be part of the hiring process.
- Use of AI-generated responses or third-party support during interviews will lead to disqualification.
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills
- Sales qualification
- Customer outreach
- Cross-selling
- Upselling
- CRM database management (Salesforce.com)
- Time management
- Resource management
- Sales marketing campaign planning
- Lead generation
- Account research
- Outbound calling
- Email communication
Location
- Remote (U.S. only)
Work Type
- Permanent
- Remote
Salary/Compensations
- $47,600.00 - $81,250.00 USD
- Eligible for Commission
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
About the Company
- Wolters Kluwer is a dynamic global technology company providing expert software and information solutions.
- The company makes a difference by helping professionals in critical moments.
- Wolters Kluwer helps advance sustainability, health, justice, prosperity, and commerce globally.
- The company has a diverse and inclusive culture.
- Wolters Kluwer reported 2025 annual revenues of €6.1 billion.
- The group serves customers in over 180 countries and employs more than 21,000 people worldwide.
- The company's mission is to empower professional customers with AI-powered solutions for critical decisions, successful outcomes, and increased productivity.
- Nearly 70% of their digital revenues come from AI-powered solutions.
- Wolters Kluwer focuses on embedding AI into professional workflows.
- The company has a nearly 190-year legacy.
- Wolters Kluwer is committed to helping professionals navigate complexity and solve critical challenges.
- The company offers AI-powered platforms that integrate into workflows and ecosystems.
- Wolters Kluwer has been recognized as a top workplace for employee wellbeing and by Forbes for best large employers, best employers for engineers, and best employers for women.
- The company cultivates a workplace culture rooted in mutual respect and diverse perspectives.
- The company is committed to complying with laws requiring equal opportunity in hiring, promotion, and employment decisions.
- Wolters Kluwer processes personal information in accordance with GDPR and other data privacy policies.
Equal Opportunity
- All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law.
- Wolters Kluwer does not tolerate discrimination on any of these bases.
- The company aims to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.
