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About the Role

This position provides optimal guest service, ensuring all guest needs are met promptly. The Sales Lead assists the Store Director and Assistant Store Director in leading the team to deliver exceptional guest service. This role also handles higher-level transactions, including cash and safe balancing, and is considered an entry-level supervisory position.

Responsibilities

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for leading the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.
• Assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations.
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling with the registers.
• Ensures completion and accuracy of all register transactions.
• Works assigned schedule.
• Accountable for completing product, operations and merchandise presentation training.
• Responsible for executing and maintaining all visual presentation directives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.
• Accountable to consistently demonstrate e|n Cares.
• Responsible for optimal guest service of all team members.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Requirements

• Frequently required to stand; walk and use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 40 pounds.

Skills

• Guest service
• Sales
• Cash handling
• Leadership
• Communication

Work Type

• Full-time

Experience Level

• Entry level supervisor

Salary/Compensations

• $22.00 - $24.00 per hour