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About the Role

Peloton is seeking a Manager, Production Operations to lead technical production operations across live and recorded programming. This role is responsible for building a consistent, scalable operating model that supports high-quality execution across all productions, shifts, and teams. The ideal candidate will lead Supervisors and frontline operational structures, drive standardization across workflows, strengthen resource planning, and partner cross-functionally to ensure productions run smoothly, efficiently, and to a high standard. This role requires strong live production fluency, including hands-on multi-camera directing and technical directing experience in live or recorded production environments. It is ideal for a leader who can balance day-to-day operational oversight with long-term process improvement, team development, and organizational clarity.

Responsibilities

Oversee daily production operations across all shifts, ensuring productions run to schedule and teams execute smoothly and consistently.
Lead daily team operations through clear communication, structured oversight, and consistent execution standards.
Lead Supervisors as people leaders, building clear structure, accountability, and strong performance standards across the team.
Create and maintain scalable workflows, standard operating procedures, and operating frameworks that support consistency across productions.
Define escalation protocols and ensure issues are resolved consistently, with trends reviewed to inform operational improvements.
Own scheduling strategy in partnership with the Global Production Scheduling Team, ensuring effective shift planning, PTO coverage, and operational efficiency.
Build structured training programs that strengthen supervisor capability and improve consistency in team leadership and execution.
Lead hiring and performance management for Supervisors and Assistant Production Directors, supporting team growth and long-term capability building.
Monitor quality and operational performance trends, identify improvement opportunities, and implement changes that strengthen execution.
Coordinate across departments to remove blockers, improve communication, and strengthen end-to-end production workflows.
Partner with Studio Operations to ensure studio readiness, operational uptime, and seamless support for productions.
Manage relationships with mid-level stakeholders and ensure communication standards are clear, consistent, and effective across teams.
Optimize tools, workflows, and team processes, driving adoption and continuous improvement across Production Operations.
Analyze operational trends and report performance insights, risks, and recommendations to senior leadership.
Provide steady control room leadership during live and recorded productions, supporting clear communication, timely decision-making, and consistent execution under active show conditions.
Build consistency across all productions through strong systems, standards, and execution.
Develop scalable workflows and SOPs that support operational excellence as the business grows.
Lead Supervisors as managers and decision-makers, not just operators.
Drive efficiency, quality, accountability, and cross-functional alignment across Production Operations.
Ensure strong technical execution across multi-camera and live production environments.
Strengthen control room leadership, decision-making, and communication standards during active productions.
Ensure production operations run consistently and effectively without dependency on individual team members.
Ensure Supervisors lead autonomously, make strong decisions, and manage performance with confidence.
Ensure teams operate within a clear structure, with strong training, communication, and accountability.
Ensure SOPs and workflows are documented, adopted, and continuously improved.
Ensure operational quality, efficiency, and readiness improve over time through better planning, leadership, and execution.
Ensure technical production execution is consistent, reliable, and aligned across live and recorded programming.
Ensure control room decision-making is clear, timely, and effective during active productions.

Requirements

7+ years of experience in operations management, ideally within a live broadcast, studio, or technical production environment.
Hands-on experience with multi-camera directing and technical directing in live or recorded production environments.
Demonstrated control room leadership, with sound judgment under live show conditions and the ability to make clear, timely decisions during active productions.
Strong technical production background and understanding of live production workflows.
Technical fluency sufficient to participate meaningfully in production discussions, troubleshoot operational issues, and partner effectively with technical teams.
Experience managing teams in a fast-paced, high-volume, deadline-driven environment.
Proven ability to build structure, improve workflows, and lead operational change.
Strong communication and stakeholder management skills, with the ability to work effectively across multiple functions.
Experience developing teams through coaching, training, performance management, and clear accountability.
Strong organizational skills, sound judgment, and excellent attention to detail.
Proficiency with Google Workspace, Slack, Jira, and media production tools and systems.

Skills

Multi-camera directing
Technical directing
Live production fluency
Operations management
Team leadership
Workflow standardization
Resource planning
Process improvement
Performance management
Stakeholder management
Google Workspace
Slack
Jira
Media production tools and systems

Location

New York City headquarters

Work Type

Onsite

Experience Level

7+ years of experience in operations management

Salary/Compensations

$139,900—$171,850 USD

Benefits

Annual equity awards
Employee Stock Purchase Plan
Medical, dental and vision insurance
Generous paid time off policy
Short-term and long-term disability
Access to mental health services
401k
Tuition reimbursement
Student loan paydown plans
Fertility and adoption support
Up to 18 weeks of paid parental leave
Child care and family care discounts
Free access to Peloton Digital App
Apparel and product discounts
Commuter benefits
Citi Bike Discount
Pet insurance

About the Company

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Equal Opportunity

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.