About the Role
The Account Manager on the Tech team is a key client-facing role on GLG’s Corporate Sales team, vital to GLG's relationships with leading Enterprise Tech companies. This role will manage GLG’s largest Corporate client relationships, engage clients, and help them realize the value of GLG’s platform. You will develop both large and mid-sized firms, collaborating with Client Solutions and Research professionals to bring new project ideas to clients. GLG offers opportunities for rapid progression and a collaborative work environment.
Responsibilities
- Directly engage and build relationships across all seniority levels within the client to articulate GLG’s brand and tailor our value proposition.
- Collaborate with GLG’s Client Solutions and Research teams to retain and grow existing client relationships through targeted user engagement and outbound efforts.
- Identify growth opportunities, build and execute account plans, and achieve objectives by helping to lead and prioritize servicing team’s efforts.
- Collaborate with colleagues across sales, marketing, legal, research, finance, and technology to solve complex business issues and bring them to market.
- Work alongside senior sales managers in negotiating enterprise-level deals for existing clients.
Requirements
- Years of work experience in an Account Management/Sales role in relevant industries.
- Proven experience managing performance to quota and tracking account health over time.
- Demonstrated commercial acumen and ability to make consultative enterprise-level sales.
- Ability to develop, build, and execute account expansion plans by coordinating resources across multiple client service teams.
- Comfortable articulating the value of primary research and GLG’s research platform to large and small audiences.
- Ability to convey how research needs differ by client persona.
- Clear understanding of and hands-on experience with creating and delivering “best in class” client service strategies and operating models.
- Impeccable attention to detail, ideally in a high-volume and fast-paced environment.
- Outstanding written and oral communication skills.
- Executive presence, the ability to interact with senior executives and professionals.
- The highest level of integrity and professionalism.
- Demonstrated ability and initiative to handle increasing responsibility.
- Intellectually curious, including a demonstrated interest in research methodologies.
- Understanding of the content that matters to Enterprise Technology clients.
- Hungry, Humble and Smart.
- Builds a team environment based on trust to drive commitment and accountability.
- Relentless optimism about reaching the vision.
Skills
- Account Management
- Sales
- Client Relationship Management
- Consultative Selling
- Account Planning
- Client Service Strategy
- Communication Skills
- Attention to Detail
- Research Methodologies
About the Company
- GLG is the world’s leading platform for trusted human expertise, connecting global decision-makers with specific, authoritative voices to answer critical questions.
- At GLG, you will be an extension of our clients' core teams, working at the intersection of industries and global markets.
- Navigate high-stakes challenges across strategic initiatives within the industry’s most trusted research environment.
- Help clients capture nuanced perspectives that drive smarter, faster business outcomes.
- GLG is a global team of pragmatic problem-solvers who mirror the intensity of the markets they serve.
- Join GLG to reinvent the industry through intellectual curiosity and a bias toward action.
Equal Opportunity
- Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
