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About the Role

We are hiring a Manager, Revenue Operations to drive operational excellence across our revenue organization. You will be the strategic partner behind our sales performance, responsible for ensuring that processes, systems, reporting, forecasting, and planning activities enable sustainable growth. You will work closely with Sales leadership, Finance, Marketing, Customer Success, and Technology teams to create structure, visibility, and scalability across the revenue engine.

Responsibilities

Partner with leadership to improve revenue performance by analyzing performance data, forecasting trends, and monitoring key metrics.
Bring structure and scalability to revenue operations by evaluating existing processes, identifying opportunities for improvement, and creating frameworks.
Own the systems, processes, and reporting that support the revenue organization, serving as the business owner for Salesforce and related revenue technologies.
Drive execution while continuously improving how the business operates by identifying gaps, investigating challenges, and introducing best practices.

Requirements

Experience in Revenue Operations, Sales Operations, Business Operations, or a similar function within a SaaS, AdTech, MarTech, technology, or data-driven environment.
Understanding of the systems, processes, metrics, and reporting that support revenue growth.
Ability to confidently partner with sales leaders to improve performance and drive results.
Proactive mindset with the ability to identify trends, inefficiencies, risks, and opportunities.
Strong experience working with Salesforce and understanding how CRM systems support forecasting, pipeline management, reporting, territory planning, and sales execution.
Ability to translate business needs into scalable processes and workflows, defining requirements and partnering with technical resources.
Comfort working with data and turning information into actionable insights.
Ability to connect operational metrics to business outcomes.
Comfort operating in a fast-moving environment where priorities evolve.
Ability to take ownership, work independently, and balance strategic thinking with execution.
Enjoyment in building, improving, and creating structure as a business grows.

Skills

Salesforce
CRM systems
Forecasting
Pipeline management
Reporting
Territory planning
Sales execution
Process improvement
Data analysis
Operational strategy

Location

Downtown Toronto office

Work Type

Hybrid

Experience Level

Manager

Salary/Compensations

$130,000 - $150,000 plus bonus

Benefits

Life insurance
AD&D insurance
Long-term disability insurance
Prescription coverage
Dental coverage
Vision coverage
Mental health coverage
Professional health services coverage
Workplace advisor
Vitality Wellness app
Meal credit for in-office days
Free massage with an RMT in-house every eight weeks
$300 annual healthcare spending account

About the Company

illumin is transforming the advertising landscape with a platform for journey planning, execution, and reporting.
The platform empowers marketers through real-time data and visual tools, combining media planning and buying for campaign control and personalized insights.
The company is evolving into a product-led organization with over 100 skilled professionals and new leadership.
illumin is harnessing data, advancing AI capabilities, and investing in its people for future growth in journey advertising.
The company culture values speed, delivery over perfection, and an entrepreneurial mindset.
illumin is undergoing a transformative shift, embracing change and empowering employees to innovate.
The company fosters a broad and diverse team with a passion for success and creating connections.
illumin hires for talent and commitment, providing guidance to elevate skills and abilities.

Equal Opportunity

illumin is firmly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, Indigenous People of North America and the world, persons with disabilities, 2SLGBTQIA+ persons, and those who may contribute to the further diversification of ideas.
The company is committed to providing equitable opportunities in employment and to providing a workplace which is free from discrimination and harassment.
The company is equally committed to providing an inclusive and accessible workplace.
Accommodations are available at any stage of the interview process.