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About the Role
As a Senior Solutions Consultant at Oxalis, you will play a key role in empowering organizations to streamline operations, drive efficiency, and harness the power of technology. This role is ideal for a strategic thinker with strong analytical skills, a customer-first mindset, and a passion for solving business challenges with technology. You will work closely with clients to understand their unique needs, design tailored solutions, and implement best practices that drive measurable business value. Your ability to communicate complex ideas with clarity and confidence will be instrumental in building trust, fostering collaboration, and delivering exceptional results. With a strong foundation in the Atlassian platform and a deep understanding of ITSM, Agile, DevSecOps, and Enterprise Service Management, you will help organizations modernize their systems, optimize processes, and enhance cross-functional collaboration.
Responsibilities
- Advise customers on ITSM, ESM, Agile, PPM, and DevSecOps operating models, identifying pain points, crafting future-state processes, and aligning solutions to business goals.
- Design and implement tailored solutions that integrate seamlessly into customers’ existing environments, ensuring scalability, security, and efficiency.
- Assess business workflows, identify gaps, and recommend improvements that enhance productivity and compliance.
- Drive measurable business outcomes, ensuring solutions deliver value beyond implementation.
- Communicate effectively with executive leaders, technical teams, and end users, translating complex technical concepts into actionable insights.
- Lead training sessions, develop user adoption strategies, and ensure seamless transitions for new tools and processes.
- Engage in the full solution lifecycle—from initial discovery and requirements gathering to configuration, deployment, and ongoing optimization.
- Partner with sales and account teams to identify opportunities for additional services, expanding the impact of Oxalis’ solutions.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field—or equivalent experience.
- Demonstrated experience in a customer-facing role, such as consulting, business analysis, or solution architecture.
- Strong analytical and strategic thinking skills, with the ability to solve complex problems.
- Excellent verbal and written communication skills.
- Ability to work effectively in a remote environment and travel occasionally for company and client engagements.
Skills
- Atlassian platform
- ITSM
- Agile
- DevSecOps
- Enterprise Service Management
- Atlassian products (Jira Software, Jira Service Management, Confluence, Jira Align, Bitbucket, Trello, Compass)
- Agile methodologies (Scrum, Kanban, SAFe, DevOps, ITSM)
- Project management
- Data analysis
- Automation
- Excel
- Scripting languages
Location
- United States
- Sacramento, CA
- San Francisco, CA
- Detroit, MI
- Portland, OR
- Austin, TX
- St Louis, MO
Work Type
- Hybrid
- Remote
Experience Level
- Senior
Education Level
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field—or equivalent experience.
- Atlassian Certified Professional certifications
- Scrum Alliance certification
- SAFe certification
- ITIL certification
- PMP certification
Salary/Compensations
- $104,000-$140,000
About the Company
- Oxalis is a consulting and technology partner for organizations in life sciences, shipyards, government agencies, health systems, aerospace programs, and critical manufacturers.
- We serve the people behind the mission—those building, healing, defending, and delivering where it matters most.
- We are a Platinum Solution Partner for Atlassian and a trusted systems integrator for IFS.
- We specialize in secure cloud transformation, IT service management, ERP modernization, and Operational strategy.
- We focus especially on organizations navigating compliance-heavy environments and complex change.
Equal Opportunity
- Oxalis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.