About the Role
Payments Canada is seeking a Senior Systems Analyst to ensure the operational excellence of Canada’s clearing and settlement infrastructure. This role bridges business and system management services, providing expertise in the planning, development, implementation, integration, forecasting, and maintenance of High Value payment systems. You will lead consolidation of business requirements and collaborate with stakeholders to identify, evaluate, plan, and develop complex implementations and quality assurance activities.
Responsibilities
- Lead the execution of business analysis functions of High Value Payment Systems, analyze business needs, and propose solutions.
- Develop an understanding of Payments Canada’s by-laws, rules and standards to ensure operational excellence.
- Gather detailed requirements from users, members, and stakeholders, interpreting data into actionable recommendations.
- Obtain data from multiple sources, analyze information to develop fact-based reports for operational initiatives.
- Lead small teams to support the coordination and execution of operational projects and annual initiatives.
- Maintain a sound understanding of the payment system technologies utilized for the High Value Payment Systems.
- Provide system expertise for both business and technical resources.
- Support business operations and system solutions in the support and monitoring of the High Value Payment Systems.
- Administer and configure the High Value Payment Systems.
- Provide on-call support as needed to support operations and ensure timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.
- Provide technical expertise in the investigation of High Value Payment Systems events.
- Work closely with vendors and encourage partnerships in the support and maintenance of critical infrastructure.
- Coordinate and facilitate Quality Assurance activities (i.e. Member engagement, vendor testing, internal testing).
- Contribute to the vendor managed Release Management process.
Requirements
- University degree or college diploma in computer science or related studies.
- Minimum of five (5) years’ experience within a similar role.
- Sound experience in DevOps and agile environments.
- Experience in developing and fostering relationships, both internally and externally.
- Experience in managing external IT vendors.
- Experience in applying system management best practices.
- Sound experience in producing concise and detailed documentation.
- Experience in performing business analysis, collecting requirements, and developing solutions.
- Occasional travel may be required.
- Overtime and on-call support based on operational requirements will be required.
- Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance.
- Ability to successfully complete enhanced background checks.
Skills
- Confluence
- Jira
- MQ Series
- SWIFT network for financial transitions
- Redhat
- RSA Security Appliances
- Active Directory
- Oracle DBs
- Software Development Life Cycle
Location
- Hybrid (remote/office)
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Education Level
- University degree or college diploma in computer science or related studies
Salary/Compensations
- $88,500 to $147,500
Benefits
- Flexible, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top-up (if eligible)
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.
- Fun team and organizational events.
- Monthly all staff forums led by our Executive Leadership Team.
About the Company
- Payments Canada is a public purpose, non-profit organization at the center of Canada’s payment ecosystem.
- We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions every business day.
- We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges.
- Our values are: Inspire trust, build community and enable change.
- Our culture fosters authenticity, collaboration, innovation and development.
- We empower one another, make meaningful contributions that not only impact the organization, but our country!
- We develop and nurture meaningful connections that drive innovation in our ecosystem.
Equal Opportunity
- Payments Canada is dedicated to fair, transparent and inclusive hiring.
- We are an equal opportunity employer and value diversity at our company.
- Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.
- Our trained recruitment professionals and hiring managers always make the final hiring decisions.
- We are committed to making everyone feel they can be themselves and thrive at work.
- We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
- We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities.
- If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.
- Preference will be given to Canadian citizens and permanent residents.
