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About the Role

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist guests regarding all beverage menu items in an informative and helpful way
• Craft one-of-kind and cocktails and assist with seasonal menus
• Implement new, sustainable ingredients and new techniques
• Beverage training development and batching
• Mix drinks and control the beverage stock as per guidelines
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Have full knowledge of hotel bar program
• Follow outlet policies, procedures, and service standards
• Follow all safety and sanitation policies when handling food and beverage.
• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage

Requirements

• Previous service experience an asset
• Previous point of sale system experience an asset, but not required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Minimum 4–5 years of high-volume, craft cocktail bartending experience, with at least 1 year in a leadership or supervisory role
• Advanced knowledge of classic and contemporary cocktails, flavor balancing, and seasonal menu development
• Proficient in house-made ingredients, including syrups, shrubs, infusions, and tinctures
• Skilled in clarification techniques (e.g., milk clarification, agar clarification, centrifuge methods) to produce refined, consistent cocktails
• Strong understanding of spirits, wine, and beer, with the ability to educate staff and guests
• Experience with inventory management, ordering, and beverage cost control
• Ability to create and maintain pars, prep lists, and standardized recipes for consistency and efficiency
• Proven leadership skills with the ability to train, mentor, and develop bartenders and barbacks
• Knowledge of health, safety, and sanitation standards behind the bar
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
• Excellent guest engagement and hospitality mindset, with a focus on elevated service standards
• Strong interpersonal and problem solving abilities

Skills

• Craft cocktails
• Seasonal menu development
• Beverage training
• Batching
• Inventory management
• Cost control
• Leadership
• Mentoring
• Developing bartenders
• Developing barbacks
• Health, safety, and sanitation standards
• Guest engagement
• Hospitality mindset
• Elevated service standards
• Communication skills
• Organizational skills
• Interpersonal skills
• Problem solving abilities

Location

• Austin

Work Type

• Full-Time

Experience Level

• Minimum 4–5 years of high-volume, craft cocktail bartending experience
• At least 1 year in a leadership or supervisory role

Benefits

• Paid time off
• Medical, Dental and Vision Insurance
• 401k
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

About the Company

• Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
• We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
• By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Discover the life that awaits you at Accor, visit https://careers.accor.com/
• Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
• A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Equal Opportunity

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
• Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V