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About the Role
London Veterinary Clinic is seeking an experienced Veterinary Receptionist passionate about animal welfare and client education to join their team. The clinic emphasizes employee well-being, offering a supportive environment and opportunities for professional growth.
Responsibilities
- Greet clients and patients with warmth and professionalism
- Answer incoming phone calls and assist clients with questions and scheduling
- Schedule appointments and manage daily appointment flow
- Check clients in and out efficiently and accurately
- Process payments and maintain accurate client records
- Provide exceptional customer service and client communication
- Educate clients on hospital services, policies, and next steps
- Maintain a clean, organized, and welcoming reception area
- Collaborate with the veterinary team to support hospital operations
Requirements
- Experienced Veterinary Receptionist
Skills
- Animal welfare passion
- Client education
- Customer service
- Client communication
- Veterinary knowledge
Location
- London
Work Type
- Full-time
Experience Level
- Based on experience
Salary/Compensations
- Negotiable
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education opportunities
- Ongoing professional development
- Six paid holidays
- Employee Assistance Program
- Flexible approach to compensation
- Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Free/discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
About the Company
- London Veterinary Clinic is dedicated to employee well-being, offering a rewarding career in veterinary medicine with a focus on work-life balance, a supportive team environment, and opportunities for personal and professional growth. They are committed to compassion, teamwork, and client education.
Equal Opportunity
- Diversity, equity, inclusion, and belonging are core values at London Veterinary Clinic and Vetcor. They are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. They are committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.