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About the Role

Fastly is looking for a passionate Program Manager to drive execution of critical product development and engineering efforts across our business. This role will partner with leadership in Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes. The ideal candidate excels at understanding both the business objectives and technical execution of improving Fastly’s platform, operations, and delivering products that delight customers and Fastlyans alike. The role will be responsible for helping teams create plans, coordinate workstreams, deliver results, and keep management informed. You’ll drive multiple programs simultaneously, build transparency within the organization, enable informed prioritization decisions using data, and identify potential issues. You’ll be a leader at Fastly, driving outcomes that enable our products, platform, and operations to be simple, scalable, and more useful to our customers and Fastlyans. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line.

Responsibilities

• Drive multiple Product, Engineering, and Operations-led programs through a full program lifecycle of concept through launch
• Work closely with cross-functional resources as primary point of contact representing the Product, Engineering, and Operations teams
• Participate in regular planning, help teams remove blockers, handle dependencies, and drive resolution to prioritization decisions
• Work with teams during quarterly planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods
• Ensure timely updates on OKRs and KPIs from teams including product adoption, delivery quality, and platform health
• Instill discipline and consistency across teams in terms of operational methodologies and documentation working with Manager & Senior Manager level resources
• Coordinate across teams often using varied project management techniques
• Lead special efforts as needed and support improvement of team processes

Requirements

• 4+ years proven experience in Program Management
• 3+ years of product development, GTM, or software engineering program experience and various methodologies including Agile practices
• Strong communication, problem-solving, and facilitation skills
• Experience working with distributed teams and remote working environments
• Demonstrated ability to lead team initiatives by influence
• Process and detail oriented, yet comfortable with ambiguity
• Effective analytical skills with a drive toward providing measurable data
• Strong sense of ownership with a willingness to go above and beyond to chase down loose ends that lead to successful delivery
• Focus on results and outcome, not just process
• Strong action bias, preference for execution and incremental improvements, focused on outcomes
• Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
• Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously
• Collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance, and possesses the appropriate levels of urgency
• Ability to integrate experiences and training to learn new technological paradigms
• This position will require you to be available during core business hours.
• A fully completed application and resume or CV are required when applying.

Skills

• Program Management
• Product Development
• GTM
• Software Engineering
• Agile practices
• Communication
• Problem-solving
• Facilitation
• Working with distributed teams
• Remote working
• Leading team initiatives by influence
• Process oriented
• Detail oriented
• Analytical skills
• Ownership
• Results-focused
• Action bias
• Execution
• Organizational skills
• Self-motivated
• Proactive
• Autonomous operation
• Collaboration
• Reducing organizational impedance
• Urgency
• Learning new technological paradigms

Location

• San Francisco, CA
• New York, NY
• Denver, CO

Work Type

• Hybrid

Experience Level

• 4+ years proven experience in Program Management
• 3+ years of product development, GTM, or software engineering program experience

Salary/Compensations

• $129,470.00 to $172,632.00

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Family planning support
• Mental health support
• Employee Assistance Program
• Life insurance
• Disability insurance
• Accident insurance
• Flexible Vacation policy
• Up to 18 days of accrued paid sick leave
• 401(k) (including company match)
• Employee Stock Purchase Program
• 12 paid local holidays
• 12 paid company wellness days

About the Company

• Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
• We're building a more trustworthy Internet. Come join us.
• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
• We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!
• Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
• Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.