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About the Role

Community Dental Partners is seeking an Insurance Processor who enjoys interacting with people and providing an excellent patient experience. This role is primarily responsible for insurance verification and supporting patients, staff, and doctors.

Responsibilities

• Greet patients upon arrival
• Receive and perform a secondary check for accuracy on paperwork and insurance information
• Update patient status in the computer system
• Handle routine questions regarding appointments, policies, insurance, and treatments
• Verify insurance and frequencies
• Review the schedule in advance to ensure appointments and patients are due
• Confirm appointments the day before and the day of
• Reappoint examination appointments or refer other appointments to the appropriate person
• Back up the Greeter when needed
• Clean and maintain the front office area/lobby
• Perform other duties as assigned

Requirements

• High School graduate or equivalent
• Written and verbal communication skills
• Customer service is a plus
• Multitasking and prioritizing
• Dependability
• Team player

Skills

• Ability to work with minimal supervision
• Self-starter
• Demonstrates initiative
• Flexible and innovative
• Highly adaptable to the dynamic business environment
• High engagement
• Supportive of leadership
• Role model for company values and guiding behaviors
• Strong demonstration of task completion
• Dedication to detail
• Team Player
• Great interpersonal skills
• Prompt and timely with work schedule
• Amazing customer service skills
• Great at building relationships with new people
• Knowledge of computer software applications
• Organizing and prioritizing workloads
• Effective oral and written communication skills

Location

• Westlake Pediatric Dentistry & Orthodontics (Dr. Raymonds Office) (Westlake Ortho)

Work Type

• Monday-Thursday

Experience Level

• Based on experience

Education Level

• High School graduate or equivalent

Salary/Compensations

• $17/hr

Benefits

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program

About the Company

• Community Dental Partners is an Equal Opportunity and Affirmative Action Employer.

Equal Opportunity

• Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.