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About the Role

As the Head of Commercial, Distribution, you will play a pivotal role in shaping the future growth of our Distribution business. You will define and deliver the commercial strategy for one of Trainline’s most important growth areas, working closely with leaders across Product, Technology, Operations and Finance to drive sustainable growth, strengthen partner relationships, and ensure exceptional customer and partner experiences.

Responsibilities

Define and deliver the commercial strategy for our Distribution business, setting clear growth objectives and ensuring teams are aligned to achieve ambitious revenue and performance targets.
Lead, develop and inspire multidisciplinary teams across Sales, Account Management, Integration and Service Desk functions, creating a culture of accountability, collaboration and continuous improvement.
Build and maintain strategic relationships with key partners and customers, acting as an executive sponsor for critical accounts and supporting long-term commercial success.
Shape and execute go-to-market strategies, identifying new growth opportunities, developing compelling propositions and leading complex commercial negotiations and renewals.
Partner closely with Product, Technology, Operations and Finance teams to ensure commercial priorities are reflected in business plans, product roadmaps and operational delivery.
Represent Trainline Partner Solutions externally, acting as a senior ambassador with partners, customers and industry stakeholders while championing the value of rail across the travel ecosystem.
Oversee the operational performance of the Distribution function, ensuring high service standards, strong partner satisfaction and effective delivery across integration and support activities.
Provide clear commercial leadership and insight to senior stakeholders, using data, market intelligence and customer feedback to inform decision-making and drive sustainable growth.

Requirements

Significant experience leading commercial functions within a B2B technology, travel, distribution or similarly complex environment, with responsibility for driving revenue growth and business performance.
A proven track record of building, leading and developing high-performing teams, creating environments where people can thrive, grow and deliver outstanding results.
Strong commercial and financial acumen, with experience translating market opportunities, customer needs and performance data into successful business strategies.
Extensive experience managing strategic customer and partner relationships, with the credibility to engage, influence and negotiate effectively at executive level.
The ability to navigate complex organisational environments, building alignment across diverse stakeholder groups and balancing competing priorities to achieve shared outcomes.
Experience leading multidisciplinary teams spanning commercial, operational and technical functions, bringing people together around a common vision and commercial agenda.
Excellent communication and presentation skills, with the ability to simplify complex topics and adapt your approach for a wide range of audiences.
An entrepreneurial and growth-oriented mindset, with a collaborative approach, sound judgement and a passion for identifying new ways to create value for customers, partners and the wider business.

Location

London
Paris
Barcelona
Milan
Edinburgh
Madrid

Work Type

Hybrid
Work from abroad policy

Benefits

Private healthcare & dental insurance
Generous work from abroad policy
2-for-1 share purchase plans
EV Scheme
Extra festive time off
Excellent family-friendly benefits
Clear career paths
Transparent pay bands
Personal learning budgets
Regular learning days

About the Company

Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.
Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, collaborating with 270+ rail and coach companies in over 40 countries.
A FTSE 250 company driven by over 1,000 Trainliners from 50+ nationalities.
Trainline Partner Solutions (TPS) is the B2B arm of Trainline, providing industry-leading rail technology and distribution solutions that make the complex world of rail retailing simpler for businesses across Europe.
Our values represent the things that matter most to us: Think Big, Own It, Travel Together, Do Good.
Committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Equal Opportunity

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.