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About the Role

This position maintains and develops the software components that form the core of the Smile Digital Health product, including the storage layer, management tools, interface and integration components, and deployment infrastructure. The role involves gathering product requirements, designing, implementing, and testing system components, with after-hours support and a 24-hour on-call rotation for Tier 2 issue support.

Responsibilities

Analyze and evaluate requirements, proposing high-level design and technical solutions.
Analyze solutions for interoperability, performance, and maintainability.
Work with the Tier 1 support team to diagnose and correct issues.
Collaborate with coredev and client solutions teams to ensure fixes meet technical/architectural requirements.
Mentor Tier 1 Service Desk staff and other developers on technical guidelines, functionality, debugging, performance, and operational procedures.
Participate in major incident response teams.
Maintain and update relevant documentation and frameworks.
Research technologies for new and existing solution modules.
Analyze and solve problems, identify issues, and implement solutions.
Break down work for team members and serve as the point person for project issues/status.
Comply with privacy, security, and confidentiality policies.

Requirements

3+ years of experience in software development or equivalent.
Post-secondary education in computer science, software development, or equivalent.
Experience with developing software applications, unit and functional test practices, end-to-end feature development, and building complex systems.
Experience with HL7 (V2, FHIR) is an asset.
Experience with Hibernate, Spring, REST web services, Git is an asset.

Experience Level

3+ years of experience in software development

Education Level

Post-secondary education in computer science, software development, or equivalent

About the Company

Smile Digital Health supports a mandate for #BetterGlobalHealth through its innovative health data platform and data management solutions used in over 20 countries.
The company was ranked #19 on Deloitte's Technology Fast 50 Ranking for 2024.
Smile Digital Health's platform facilitates the collection and exchange of healthcare data using FHIR-based technology.

Equal Opportunity

Artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support — not replace — fair and equitable hiring practices.