About the Role
Oversee ongoing facility maintenance and repairs to ensure the company’s multifamily property operates and appears at its best. Proactively address routine maintenance and cleanliness, manage work orders, and lead by example to set the standard for maintenance activities.
Responsibilities
- Address work orders and other repair and maintenance issues.
- Address routine maintenance and the general cleanliness of the property.
- Manage the Make-Ready board so turnover work stays on schedule.
- Ensure the property grounds are kept up.
- Engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them.
- Find cost-effective, high-quality, timely resolutions to repair and maintenance issues affecting the property.
- Engage with residents in their units and about the property.
- Create a safe working environment for the team and a safe living environment for residents.
- Train the maintenance team in proper safety procedures and protocols.
- Complete assigned work orders.
- Assist other technicians with work orders.
Requirements
- Must maintain your own tool kit.
- Must have a valid driver’s license.
- Treats all current and future residents with the highest level of concern and care.
- Demonstrates a natural disposition towards personal and public safety.
- Operates from a place of integrity, honesty, and ethics.
- Familiarity with local, state and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations.
- Able and willing to maintain regular attendance and punctuality.
- Demonstrated attention to detail to ensure that all jobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked.
- Familiarity with a variety of tools and materials needed to maintain residential buildings.
- Excellent verbal and written communication skills with the ability to write and speak clearly.
- Treats everyone with respect and dignity.
- Accepts responsibility and takes ownership of tasks.
- Follows through on commitments.
- Takes initiative and maintains confidentiality.
- Excellent organizational skills and attention to detail.
- Strong time management skills with a proven ability to meet goals and deadlines.
- Ability to function well in a fast-paced, high-volume environment.
- Basic proficiency with Microsoft Office Suite or related software.
- Prior experience in general building maintenance or painting in a commercial or residential environment required in one or more of the following areas, including general handyman work, light carpentry, electrical, or plumbing.
- Prior experience in maintaining and repairing HVAC systems.
- Able to frequently lift or move items weighing up to 25 pounds.
- Occasionally needs to lift or move items weighing up to 50 pounds.
- Able to use hands to use and manipulate tools and objects or control equipment.
- Adequate vision to do the same safely.
- Stamina and dexterity.
- Able to move about the property to perform assigned tasks and responsibilities, including standing for extended periods, walking, climbing stairs and ladders, stooping, kneeling, crouching, or crawling to perform functions in various weather conditions and variable climates.
Skills
- HVAC-certified repairs and maintenance
- CPO (Certified Pool Operator)
- Electrical
- Plumbing
- EPA certification
- Microsoft Office Suite
- Project management
Location
- San Francisco, CA
Work Type
- Full Time
- On-call hours
Experience Level
- Five-plus years of experience in property maintenance (residential or hospitality)
- At least one year of supervising others
Education Level
- High School diploma or GED
- One or more technical certifications (HVAC, CPO, electrical, plumbing)
- S1 or S2 HVAC certification highly desirable
- Technical degree in a related area of study
Salary/Compensations
- $40.00 - $42.00 Hourly
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- 401(k) plan with auto-enrollment after 60 days
- 40 vacation hours accrued in the first year
- Paid sick leave per state requirements
- Holiday pay or paid holidays for six holidays each year
About the Company
- Two Coast Living is an Equal Opportunity Employer.
Equal Opportunity
- We will consider all qualified Applicants for employment, including those with Criminal Histories (arrest and conviction records), in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
