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About the Role

The Aging at Home (AAH) program provides services to seniors aged 55+ to help them live independently. The AAH Coordinator will support clients with services like friendly visiting, home support, and accessing transportation for medical appointments. This role also involves coordinating contracted services for lawn care and snow removal.

Responsibilities

• Ensure the Aging at Home program is delivered in the spirit and philosophy of the Métis Nation of Ontario’s Statement of Prime Purpose.
• Provide client services including home service or friendly visits, service support assessments, and service coordination with outside agencies.
• Coordinate and track contracted services for lawn care and/or snow removal.
• Support clients in accessing gas cards or third-party transportation for specialized medical appointments.
• Assist clients in accessing services through referrals.
• Record client services in the Online Health and Access Tracking System (OHATS) and Excel tracking documents.
• Maintain confidentiality and adhere to privacy legislation.
• Perform financial reporting specific to the program site and budget.
• Attend training and meetings outside of Métis Nation of Ontario working hours.
• Perform administrative duties and other tasks as instructed by the Program Supervisor.
• Participate in ongoing professional development activities as time and financial resources permit.
• Fulfill all other responsibilities as determined by management of the Healing and Wellness Branch.

Requirements

• Experience working with volunteers in a non-profit environment.
• 1 or more years of experience in client services.
• 1 or more years of experience working with the elderly population (55+).
• Proficiency with computer programs including Outlook, Excel, Word, and PowerPoint.

Experience Level

• 1 or more years’ experience in client services experience
• 1 or more years’ experience working with elderly population (55+)

Education Level

• Degree or diploma in social services

Benefits

• Comprehensive employer-paid health benefits and pension plan
• Generous vacation allotment starting at 15 days for regular employees and 20 days for management
• Annual paid two-week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Substantial educational incentive to promote personal and professional growth
• Employee Assistance Plan
• Telemedicine plan
• Health care spending account
• Goodlife corporate membership discount
• Bell Mobility's exclusive partner program
• Staple's corporate discount
• Dell member purchase program
• Mark's corporate discount

About the Company

• MNO’s culture is at our core.
• The MNO workplace culture is full of potential ready to be unlocked.
• As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community.
• When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered.
• What that really means is there is a place for almost everyone under the MNO employer umbrella.
• We recognize people are different, and that is our source of strength.
• We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.
• The Métis Nation of Ontario is a special services organization.

Equal Opportunity

• The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship.
• Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion.
• The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process.
• These accommodations will extend to all aspects of the employment relationship including recruitment and selection.
• All applicants are encouraged to apply.
• Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.
• The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).