About the Role
As the Staff Engineer for Enterprise Services, you will apply deep enterprise engineering expertise to shape technical direction and delivery across Enterprise Services. You will operate as a force multiplier across infrastructure, tooling, and enterprise platforms, simplifying complexity and raising engineering quality and confidence across multiple teams. Provide hands-on technical leadership where it adds most value, partnering with engineering and operational leaders to translate business objectives into scalable, resilient, and secure services.
Responsibilities
- Own and deliver end-to-end technical outcomes across the Enterprise Services domain, ensuring alignment to business objectives and long-term sustainability.
- Define, evolve, and present technical strategy, domain roadmaps, target architecture, and engineering guardrails for enterprise platforms and services.
- Initiate and lead high-impact, cross-team initiatives that reduce systemic risk, simplify the technical estate, and accelerate delivery.
- Bring clarity to complex or ambiguous problem spaces, defining outcomes, sequencing work, and documenting trade-offs.
- Take end-to-end accountability for significant technical decisions, balancing value, quality, speed, cost, and risk.
- Act as a technical escalation point for complex delivery or architectural challenges, de-risking through design, prototypes, or hands-on intervention where appropriate.
- Raise engineering capability by mentoring senior engineers and supporting the development of staff-level thinking and judgement.
- Partner closely with engineering managers, product leaders, and operational stakeholders to align technical direction, roadmaps, and outcomes.
- Contribute to organisation-wide engineering standards and communities of practice, influencing consistency and quality through leadership rather than hierarchy.
Requirements
- Extensive experience owning technical outcomes across infrastructure, platform, or enterprise tooling domains.
- Demonstrated experience in enterprise platform engineering, including Azure, M365, identity, and automation technologies.
- Strong system design and architectural judgement, defining technical direction, guardrails, and patterns that influence teams beyond direct authority.
- Track record of making consequential decisions in ambiguous problem spaces and influencing senior stakeholders through to delivery.
- Practical experience applying AI-assisted tooling and intelligent automation at enterprise scale, including governing safe adoption.
- Experience operating within regulated environments (FCA or similar), partnering with InfoSec and Risk to maintain security and compliance posture.
- Experience leading enterprise vendor and reseller relationships, including technical assurance and commercial governance.
- Comfortable owning technical governance of enterprise platforms, including operating and improving the supporting processes.
- Experience with enterprise collaboration and productivity platforms (Atlassian suite, ServiceNow, SharePoint).
- Understanding of ITIL-aligned service management, operational reliability, and change management processes.
- Demonstrated contribution to organisation-wide technology standards, patterns, and communities of practice.
Skills
- Azure
- M365
- Identity
- Automation technologies
- AI-assisted tooling
- Intelligent automation
- Enterprise collaboration platforms
- Productivity platforms
- Atlassian suite
- ServiceNow
- SharePoint
- ITIL-aligned service management
- Operational reliability
- Change management processes
Location
- London
- Peterborough
Work Type
- Hybrid
Experience Level
- Staff Engineer
- Senior engineers
- Senior stakeholders
About the Company
- We’re a purpose-driven business powered by tech and AI.
- We’re building high-performing, results-driven teams with the skills, mindset, and ambition to deliver outcomes at pace.
- Every role here plays a part in driving our mission forward, and we create an environment where you can bring your authentic self, grow a truly characterful career, and see the direct impact of your work on the lives of our customers.
- We’ve carved a meerkat-shaped niche and we’re looking for ambitious, curious thinkers who thrive in a fast-moving, high-impact environment.
- If you love accountability, embrace challenge, and want to make a real difference, you’ll fit right in.
- We’re a business built for pace and performance.
- Here, you’ll be encouraged to think differently, act boldly, and deliver brilliantly in a culture that values results and rewards progress.
- We believe diverse teams make better decisions, and we’re committed to creating an inclusive workplace where everyone feels empowered to grow, contribute, and thrive.
- If you’re ready to stretch yourself, raise the bar, and grow with a team that’s serious about performance, innovation, and purpose, we’d love to hear from you.
Equal Opportunity
- We believe diverse teams make better decisions, and we’re committed to creating an inclusive workplace where everyone feels empowered to grow, contribute, and thrive.
