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About the Role
As a Sales Consultant at Swarovski, you will deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team. Your ideas are valued, and your work helps create unforgettable moments for our customers every day.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling
- Build trust and lasting relationships with customers, promoting loyalty programs
- Achieve individual and team sales goals, taking accountability for results
- Collaborate with your team to create a welcoming, organized store environment
- Stay up to date with brand products knowledge, using digital tools to enhance the customer experience
Requirements
- Passionate about fashion, luxury, or lifestyle brands
- Experienced in a multicultural retail environment
- Excellent and proven customer service skills
- A winning personality that builds trust
- Curious, empathetic, and results-driven team player with a commercial mindset
- Digitally savvy and comfortable using retail technology
- Confident expressing your individuality and bringing creative ideas to the team
Skills
- Customer service
- Sales
- Storytelling
- Relationship building
- Team collaboration
- Product knowledge
- Digital literacy
- Commercial mindset
Location
- Retail environment
Work Type
- Full-time
Experience Level
- Experienced
Salary/Compensations
- $17.00 - $19.00 per hour
- Ability to participate in a sales incentive bonus program
Benefits
- Recognition awards
- Exclusive employee discounts on Swarovski products
- Paid volunteering leave
- Global employee assistance program (mental, physical, emotional health, managerial support, financial and legal matters)
- Comprehensive product and personal training
- Opportunities for career development
- Potential for growth into leadership or specialist roles (Store Manager, Trainer, Visual Merchandiser)
About the Company
- Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality.
- Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
- Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
- We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
- Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life.
- Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.
Equal Opportunity
- Swarovski is an equal opportunity employer.
- We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.
- All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.