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About the Role

The Night Audit performs end-of-day accounting tasks and overnight front desk duties. This role assists late-night guests, processes check-ins and check-outs, and addresses other customer requests. The role also audits, reconciles, and balances daily financial activities.

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits
• Coordinate with other departments to ensure smooth operations and guest satisfaction
• Handle guest requests and complaints in a timely and professional manner
• Ensure compliance with hotel policies and procedures, as well as legal and safety regulations
• Maintain a clean and organized front desk area

Location

• Berlin

Work Type

• Full-time

Benefits

• 2 paid 'Volunteer Days' per calendar year
• Soho Friends Membership
• Monthly movie screenings in the in-house cinema
• Monthly workout opportunities
• Weekly Yoga/Pilates classes
• 50% discount on Cowshed products
• One moving day per year fully paid
• Discounts with external providers

About the Company

• SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital.
• The hotel offers restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area.
• It provides 65 rooms, 20 flats and four lofts.
• Soho House has locations in Berlin, Great Britain, USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai.
• THE STORE X is a concept store that serves as a platform for ideas and culture, offering fashion, art, and design.
• THE STORE X attracts a global community of creative people to locations in London, Berlin, and Oxfordshire.
• The aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.

Equal Opportunity

• We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.