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About the Role

We are seeking Logistics & Stock Replenishment Hosts to join our team at the London Eye, a world-renowned attraction. This role is crucial for ensuring retail locations are well-stocked, organized, and guest-ready.

Responsibilities

• Process daily stock and replenish the sales floor to ensure retail locations stay stocked, organized, and guest-ready.
• Stock shelves, displays, and fixtures neatly and in a visually appealing manner.
• Monitor inventory levels and communicate replenishment needs to leadership.
• Unpack, sort, price, and accurately record new merchandise.
• Participate in shop floor moves and maintain strong merchandise presentation.
• Check incoming deliveries, report discrepancies, and organize backstock in designated storage areas.
• Support inventory control tasks including cycle counts, stock takes, transfers, and damaged merchandise processing.
• Set up and update displays, seasonal promotions, and product pricing.
• Maintain a clean, safe, and efficient work environment while meeting productivity expectations.
• Assist guests with locating items, providing basic product information, and handling simple POS tasks.
• Answer guest questions and connect them with retail associates for additional support.

Requirements

• Minimum age of 18 years.
• Ability to work from season start through contract end, including religious and public holidays and weekends.
• Comfortable handling alcoholic products within licensed premises.
• Able to stand for long periods, lift up to 17kg, perform repetitive tasks, and use trolleys, pallet trucks (including electric), and roll cages.
• Strong verbal communication skills.
• High attention to detail.
• Team-oriented with a positive, guest-focused approach.
• Comfortable using electronic scanners and paper-based stock systems.

Skills

• Stock replenishment
• Inventory management
• Merchandise presentation
• Customer service
• Point of Sale (POS) tasks
• Verbal communication
• Attention to detail
• Teamwork
• Guest focus
• Electronic scanner use
• Paper-based stock system use

Location

• London

Work Type

• Fixed term contract
• Flexible working hours
• Weekend shifts
• Bank holiday shifts

Experience Level

• Retail experience preferred
• Stock experience preferred
• Sales experience preferred
• Customer service experience preferred

Salary/Compensations

• Competitive

Benefits

• Monthly Bonus based on guest satisfaction
• Fortnightly pay
• 25% discount in retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass (free tickets to attractions worldwide for employee, family, and friends annually)
• Employee pricing up to 55% off cinema tickets

About the Company

• The London Eye is one of the most iconic views in the world.
• Merlin Entertainments