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About the Role
As a Shift Lead, you will oversee your shift to cultivate a great experience for colleagues and customers daily, ensuring B&Q is a place colleagues love to work and customers love to shop. You will be the heartbeat of the store, ensuring operations run smoothly, colleagues are deployed effectively, and stores are safe at all times.
Responsibilities
- Oversee the shift to cultivate a great experience for colleagues and customers.
- Ensure operations are running smoothly.
- Deploy colleagues correctly to 'make every customer count'.
- Act as the first point of contact for customers and colleagues.
- Ensure stores are safe at all times.
Requirements
- Passionate about customers and doing the right thing for them.
- Have a global view and not be constrained to specific areas of the store.
- Safety conscious and use an eye for detail to spot compliance opportunities.
- Enjoy interacting with colleagues and working in a team.
- Bring energy to each day and motivate those around you.
- Confident to have autonomy and trust to make decisions for the customer at pace.
Location
- Sutton
Work Type
- Full-time
- Permanent
Salary/Compensations
- £27,709.50 per annum (exclusive of a £0.90 store specific location allowance)
Benefits
- Pension
- 6.6 Weeks Holiday
- Award-winning pension scheme
- ShareSave options
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits
About the Company
- Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.
Equal Opportunity
- We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
- You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.